• Optimized UI for VIP client engagement platforms, improving user experience and retention• Collaborated with partner banks to implement UnionPay’s activities, driving increased card issuance• Strengthened high-end client loyalty through incentive policies and strategic collaborations

• Researched and analyzed over 1,000 listed company share transfer announcements on CNINFO to compile detailed reports on bidding transactions and block trades.• Conducted in-depth studies on financial derivatives, margin financing, and securities lending services at CITIC Securities.• Collaborated with team members to ensure compliance with transaction restrictions, information disclosure, and trading regulations.

Organized a series of business fairs with over 30,000 participants. Reached out to different potential clients and established partnerships with over 500 micro and small enterprises. Maintain customer relations by holding weekly promotion events on various platforms, such as WeChat, TikTok, and Xiaohongshu. Also, Initiated a charity painting exhibition for children with cerebral palsy, raising over 10,000 RMB. Analyzed enrolment and product information to select partners suitable for the event theme.