Yanfen (Anna) Chen Email & Phone Number

• Coordinate with internal & external trainers, supervisors, program managers and staff to ensure compliance from the Ministry of Children, Community and Social Services (MCCSS) • Generate payroll and HR analytics reports• Maintain HR records with terminations and changes to existing employees• Maintain and update HR benefits plan for all staff such as group benefits, pension enrollment etc.• Assist in implementing Employee Self Service system, onboarding module and Applicant Tracking System• Process full payroll cycles and payments to CRA• Issue ROEs• Train employees in the use of the new Avanti Self Serve Portal system

Richmond Hill, Ontario, Canada

• Implement new modules in AVANTI to create a more efficient onboarding process• Administer the group benefit plan • Help in processing payroll• Coordinate different trainings for employees to ensure compliance

Markham, Ontario, Canada

• Provided a full range of HR support to 1400+ employees across multi-unit retail locations and production plants within multiple provinces (ON, BC, AB, MB & SK)• Planned, developed, and implemented recruitment strategies • Managed employees’ files in ADP Workforce Now and managed recruitment through ICIMS• Proofread, maintained, and posted job descriptions in several resources including multilingual webpages and the corporate career website• Assisted in launching and implementing the candidate engagement program• Administered benefit plans and helped organize annual employee performance reviews• Participated in the Joint Health & Safety Committee (JHSC)

Markham, Ontario, Canada

Bobcaygeon, Ontario

• Managed a full spectrum of hiring activities • Processed payroll adjustments• Administered annual merit increase and bonus process according to performance reviews• Performed annual salary market analysis and conducted annual employee engagement surveys • Established shifts and schedules, managed vacations as well as sick and maternity leaves

Toronto, Ontario

• Was promoted to Head Server within 6 months • Handled all customer inquiries as the primary contact point • Trained new hires on company core values and policies• Coached employees to improve performance using effective managerial skills• Developed and implemented marketing strategies such as promotional campaigns • Accurately recorded orders and partnered with team members • Precisely processed and collected payments from customers using the point-of-sale system• Managed closing duties such as reconciliation of the cash drawer