Yang Lu Email & Phone Number

Shanghai, China

Product Management and Project Management for supply chain fulfilment solutions

Hangzhou, Zhejiang, China

Business Intelligent, Solutioning and Project Management of ecommerce Logistics Network Platform.o Part of Cainiao tech team looking after global logistics service. Working on logistics network’s technical excellence for e-commerce player Lazada in South East Asia.o Designed and built the data analytical framework of logistics lead time performance and customer experience. Analyze key performance figures of logistics service, understand high-level road map and breakdown targeted KPI into achievable project goals. Work with tech and algo team to address root cause and recommend solutions based on data insight and business problems.o Analyzed users’ requirements of logistics network platform and business process, came up with packaged business solutions to enhance satisfaction of logistics service. o Support tech team as a PMO role. Update weekly and monthly project status and risks to stakeholders. Drive meetings and workshops. Lead initiatives to improve tech team’s development efficiency and level of team engagement and motivation.

Singapore

Requirement Analysis and Management of Manufacturing Smart Operations Projectso Part of the Operations Business Solutions team under Supply Chain division. Acted as a liaison between IT, business teams and external manufacturing vendors globally (Singapore, Taiwan, US, Ireland, India, etc. ) to implement Smart Operation projects according to organization’s strategic roadmap. Areas included manufacturing & inventory systems, product master and B2B integrations. o Acted as Product Owner in IT solutions delivery for Manufacturing Execution System (MES): defined business requirements and scope; translated business needs to technical requirements; engaged stakeholder, managed schedule; developed test scenarios; directed testing resources for end to end User Acceptance Testing (UAT); managed project go-live transition activities. Familiar with waterfall and agile project life cycle. o Worked as project track lead of manufacturing partner engagement for Manufacturing Smart Operation projects. Ensured vendors’ system level compliance by defining process, clarifying vendor requirements and driving vendor negotiations for various system integration changes. o Internal functional consultant for MES: provided primary production support to system related issues and identified areas of improvement. o Managed prioritization of MES incident queue. Directed IT resource to work on incidents with the most significant business impact.

Singapore

System Analysis of WMS, Continuous Improvement and Operational KPI Reporting for Warehouse Operations.o Dedicated to the logistics operational excellence of key account LVMH Fragrance & Cosmetics Regional Distribution Center of Asia Pacific.o Led Warehouse Management System (WMS) Customization projects by proactively analyzing operation process and requirements, identifying enhancement opportunities, discussing with IT vendor and exhaustively conducting User Acceptance Tests. Translated technical/operational terms among IT, operation and customer.o Conducted operational enhancement projects to reduce service lead time, optimized inventory and improved productivity by data analysis, process mapping, bottleneck investigation, solution engineering and implementation.o Developed and maintained KPI dashboard reports and ad-hoc reports/tools.

Singapore

Response for Quotation (RFQ) process; Freight cost model simulation; Data analytics.o Supported RFQs on regional level according to various logistics service provider solution sets: analyzed shipment data, conducted freight cost simulations and built tender documents.o Designed a shipping mode selection strategy to approach Consumer Electronics supply chain segmentation by product lifecycle. Simulated probabilistic cost model and performed decision analysis.

Master Of Science (M.Sc.), Supply Chain Engineering

Double Masters Program

Master Of Science (M.Sc.), Logistics And Supply Chain Management

Double Masters Program

Bachelor Of Science (B.Sc.), Automation (Control)

Exchange Program, Engineering