Yang Santos Email & Phone Number

Orlando, Florida, United States

• Performing detailed audit and review procedures on financial statement account balances for multiple clients• Preparing and adjusting work papers from the client-provided trial balance, ensuring accuracy and completeness of financial information.• Recognizing potential problem areas in specific engagements and discussing them with the engagement supervisor, contributing to the timely resolution of issues.• Demonstrating effectively in accounting software and Microsoft Office Suite and managing financial data and documentation.• Developing strong organizational and time-management skills, balancing multiple engagements, and meeting strict deadlines.

Orlando, Florida, United States

• Greeting guests and taking drink and food orders• Staying attentive to the needs of guests in the dining area• Delivering food from the kitchen to the guests and ensuring the food order is made correctly by kitchen staff and looks presentable for guests• Following health code standards with regard to the handling of food• Performing shift duties like folding napkins, pre-bussing tables, wiping tables, and removing debris

Celebration, Florida, United States

• Assessed customer satisfaction and assigned tasks to other servers• Greeted guests, explained to guests about menu items, and took drinks and food orders• Interviewed and trained new employees• Responded efficiently and accurately to guest complaints, counted inventory, and made orders

Orlando, Florida, United States

• Greeted customers, responded to questions, improved engagement with merchandise, and provided outstanding customer service• Provided customers with product knowledge and recommendations on which products would best suit their needs• Arranged merchandise in a way that will attract the attention of potential customers• Achieved established goals and increased in-store sales

Orlando, Florida, United States

• Greeted guests, responded to questions, and ensured maximum guest satisfaction• Loaded and unloaded guests from an attraction, operated sophisticated ride systems• Memorized and delivered lengthy narrations on a microphone to large groups• Assisted with audience control, including during parades, and cleaning areas surrounding the attraction

Bachelor Of Science In Business Administration, Accounting, 4.00

Associate Of Arts - Aa, General Studies, 3.95

Bachelor Of Arts In Communications And Art Design, Animation, 3.77