• Coordinated inventory management processes for over 1,000 unique collectibles, ensuring accurate stock levels and timely fulfillment across all distribution channels• Streamlined order processing and logistics workflows, reducing lead times by 25% and improving on-time delivery rates to over 95%• Analyzed sales and inventory data to optimize restocking strategies, resulting in a 15% increase in high-demand product availability and minimizing stockouts• Developed and implemented quality control protocols to verify item authenticity and condition, enhancing customer trust and reducing returns by 10%

• Managed end-to-end recruitment operations for technical roles across all levels, increasing efficiency by 25% through optimizing job descriptions, pipeline building, enhancing the alignment between candidate profiles and expected job duties, interview coordinating, rate negotiations, and pre-onboarding• Collaborated cross-functionally with the Human Resources and Account Management team to develop a comprehensive onboarding experience for new hires• Maintained all candidate data in Engage ATS and reported weekly recruitment metrics, including applicants per requisition, number of candidates screened, selection ratio, time to hire, and source of hire• Sourced 50+ candidates weekly by leveraging Boolean and X-Ray searches to build niche candidate pipelines through LinkedIn Recruiter, ZipRecruiter, Monster, Dice, and CareerBuilder• Mentored and provided actionable feedback to calibrate candidates for interviews and placements • Familiarity with all US visas and US employment types

• Managed the top-of-funnel university recruiting pipeline for SWE Interns, University Grad SWEs, and Associate PM Interns (including all referrals), increasing app review SLA adherence (two-day SLA) by 86%• Collaborated with recruiters and hiring managers to analyze candidate data in Greenhouse ATS to solidify sourcing strategies and decrease time to hire by 33%• Utilized creative passive sourcing strategies to identify potential candidates through Boolean search and networking, which increased URM hires by 15%• Hosted info sessions at HBCUs and HSIs and sourced passive URM candidates via Untapped / Canvas, increasing DEI pipeline and URM student engagement

• Verified invoices for accuracy and discrepancies in factory data for purchase order approval • Improved reconciliation process efficiency by analyzing workflow and recommending change management strategies • Generated adhoc reports for item verification, product variances, and forecasting • Successfully coordinated and communicated with 3 cross-functional teams to streamline shipping logistics, reducing delays by 20%• Analyzed process improvement needs and created training manuals for all prospective new hires to ensure efficient onboarding to the team