Yangfan Chen Email & Phone Number

Mississauga, Ontario, Canada

• Led the new reporting solutions and interactive dashboards implementation including the functional specification and documentation of new business requirements to delivery of new functionality as well as data migration of existing systems; Managed effective relationship with business manager, operations head and external partners• Automated application checkout process (Citivelocity) to delivery a more efficient synthetic support solution and reduce operational risks• Provided technical and business support to internal/external users of Citi applications

Markham, Ontario, Canada

• Conducted exploratory analytics and data development to model failure analysis and broaden data service; Constructed statistical models to forecast most frequent failures, fulfill complex rollout scenarios and promote actionable decisions within organization• Coordinated with internal/external business stakeholders to analyze requirements and provide estimation, assign tasks to developers/testers based on workloads and timelines, forecast and allocate resource and funding• Managed a team project with 4 developers for developing live-time monitoring and logging system with providing technical support to various business support teams to support functionality and capability of internal program • Designed self-serving customized performance tracking website for functional teams, including gather and tracking data, identifying performance trends, compiling performance reports, and generating JIRA tickets• Led bi-weekly meetings with development and QA teams on utilizing resources to ensure software quality and test procedures are followed

Oakville, Ontario, Canada

• Developed SQL queries of manufacturing data quality inspection for multi-database system and implemented in data inspection reports on SSRS and PowerBI; Identified, analyzed, and resolved data issues related to integrity, accuracy, consistency, and completeness to support reporting requirements• Created and provide management oversight to the Data Quality measurement dashboards (Tableau) as it relates to Data Quality Issues; Managed change to the Data Quality Issue Management platform in alignment to the Data Office enterprise requirements• Proactively identified solutions for improving in operational efficiency and effectiveness; Contributed to all phases of project management with a focus on defining analysis scope, objectives, targeting and measurement strategy; Delivered data/business insights (Python) to support initiatives and root cause analysis for key findings.

• Executed business process mapping and business integrity check • Delivered analysis and report by collecting, cleaning and interpreting business operational data using risk models and prepared reports to Business Control/Compliance team• Assisted clients on new account openings before move to Canada• Designed and implemented local Know-Your-Customer and Anti Money Laundering procedures using keywords and Factiva

Master Of Science In Quantitative Management, Business Analytics

Bachelor'S Degree, Electrical And Electronics Engineering