Emily Yang Email & Phone Number

Toronto, Ontario, Canada

• Greeted customers upon entering/calling the store and assisted with their product selection
• Handled customer transactions in a cordial and professional manner
• Assisted management with store-to-store transfers and fulfilling online orders
• Rearranged store displays according to a visual plan
• Ensured the store looked presentable and inviting by keeping areas clear and items neatly folded

Toronto, Ontario, Canada

• Researched and developed lesson plans surrounding various types of art, history, and culture
• Observed and evaluated student performance and provided appropriate feedback on their work
• Increased student participation by facilitating interest
• Observed other instructors and learned valuable techniques to minimize learning gaps for instructing and motivating students

Toronto, Ontario

• Typed lengthy and detailed notes on a laptop during lectures using Microsoft Word
• Reviewed notes for legibility before reformatting with images from the professor’s slides, also using Word
• Uploaded in-depth notes within 24hrs of each lecture for one school semester

Toronto, Ontario

• Had regular meetings with a first-year mentee for updates on their life and classes
• Answered their questions regarding the program, class projects, or the city
• Regularly took part in program events with my mentee to encourage socialization and familiarity with the school

Waterloo, Ontario

• Assisted customers in a prompt and courteous manner
• Provided customers with product information if they inquired about dietary restrictions
• Replenished beverages and general supplies while maintaining service area cleanliness
• Handled each transaction efficiently and accurately using a cash register

Waterloo, Ontario

• Greeted customers and prepared food and beverages in accordance to their requests
• Handled cash and card using the register
• Worked with closing team to clean and sanitize all work surfaces and items