Guocong Yan Email & Phone Number

Estero, FL, US

New York, NY, US

• Served as a technical leader and provided technical roadmap to senior leadership for business critical backend systems, including order management, inventory management, return, etc.
• Worked with various regionally distributed and cross functional teams, including product, UX, BI, upstream/downstream engineering teams, in and across organization to deliver business critical projects, e.g, digital.
• Provided technical review to key company-wide projects’ architecture design as a client team, including enterprise integration layer upgrade, front-end/back-end graphQL integration, cloud migration, etc.
• Drove operation excellence, including operation run-book creation, CI/CD improvement, incident retrospect, knowledge share, metric/dashboard optimization, peak readiness, cloud architecture simplification and cost.
• Provided mentorship and coaching senior/staff engineers in and outside the organization.

Seattle, WA, US

• Serve as the tech lead of three tech teams with 30+ SDEs, and be responsible for Amazon retail website’s customer service experiences, including customer facing features like contact us, help, your account pages, which.
• Designed and led the team to revamp Amazon’s legacy contact us experience on mobile, paving the foundation for the product team’s vision to enable customers to self-solve their problems, saving Amazon hundred millions.
• Work with numerous cross functional teams in and outside the organization, including product, UX design/research, data analysis, tech dependency and various business vertical teams to deliver features in Amazon.
• Serve as one of tech PoCs to review technical designs within the organization. Act as a technical representation to handle the external teams’ feature requests, giving feedback and advice in 100+ per year feature.
• Contributed to the teams’ and organization’s Yearly Operation Plan and 3-year vision by providing technical insight and directional advice.
• Mentor and coach interns, junior/mid-level SDEs on their coding, design skill and career development.

Seattle, WA, US

• Designed, implemented and evolved technical solutions for Amazon to expand into new countries, and to enable cross-border customers over 100 countries to purchase products on amazon.com with customized shopping.
• Responsible for the design, development and maintenance of Amazon mobile shopping application's hybrid rendering framework and its developer APIs, which supports hundred millions page views per day across iOS, and.
• Developed and maintained Amazon’s shopping application for Windows Phone.
• Led a small team to dive deep into various Amazon retail systems and proposed solutions to achieve the above goal.

Beijing, CN

• Responsible for the development of the company’s advertisement management platform on Android.
• As the lead of the team, design and develop the mobile application based on PM’s product requirements. Worked closely with the UI design team to deliver visual specifications.
• Designed and optimized the communication protocol and APIs between client and server and coordinated with various backend teams to support the APIs.
• Automated the analysis of the log files on server to generate metrics reports for product and management decisions.

Seattle, WA, US

• Developed Amazon’s mobile flagship shopping application on Android devices.
• Developed Amazon shopping application for Amazon Fire Tablet on its debut.
• Designed and developed an automation test system for Amazon Mobile Shopping Application for Android.

Santa Clara, CA, US

• Designed and implemented the company's Browser/Server hybrid architecture product framework.
• Documentation and technical support for framework users.

Master Of Science (M.S.), Computer Science

Bachelor Of Science (B.S.), Computer Science