Yue Yang Email and Phone Number

1.Responsible for implementing system build-up for new customers and expansion of network capacity including configuring HP and DELL servers, Cisco switches and routers, Fortinet enterprise firewalls.2.Provides proactive maintenance, daily operational activities and post-release validation for enterprise customer services and network troubleshooting.3.Work cross-functionally with customers, services providers, Tier 3 and 4 On-call support with strong communication skills to explain to both technical and non-technical audiences.4.Provide rapid and efficient solutions and handle the pressure from customers during network incidences and outages within the time frame of severity level agreement.5.Familiar with database and have strong scripting skills to fetch data from database.

1. Level 1 and level 2 troubleshooting of switches and routers preferably Cisco equipment.2. Maintaining tickets posted on Spectrum (Network monitor software).3. Configure and manage over 8000 network devices placed in University of Maryland monitored in Spectrum.4. Use scripting skills to obtain network data and data analysis with Excel.

1. Software testing for all aspects of HTML/JavaScript-based, and Mobile products, including user interfaces, performance building on tools such as Selenium. 2. Develop a third-party software program to run tests on desktops automatically to replace manual work.3. Identify and document bugs and breakdowns in detail after every test

Video Editing and caption editing.Web application management and editing contents.Watching trending videos and post related videos to the web App.

1: Performed comparative study on GSM, CDMA, WCDMA and SDH2: Emulated network administrative services for three cities by setting-up S385 SDH based multi-service node equipment

1. Operated department on data transfer in data call and multimedia data communication2. Enhanced brand awareness of multimedia data communication service

1. Coordinated and facilitated the training for interns.2. Sell newspapers in campus region