Yaniel Bacallao Email & Phone Number

Miami, Florida, United States

• Responsible for shipping pharmaceutical products using various means of transportation to most of the countries in Latin America.
• Created shipment documentation, including warehouse instructions and commercial invoices.
• Coordinated with freight forwarders to streamline documentation and ensure timely delivery of international shipments.
• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution.
• Coordinate domestic and international shipping according customer preferences.
• Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.

Largo, Florida, United States

• Generated documentation and information required for customer shipments including commercial invoices, BOL's and commercial docs.
• Tracked orders and notified customers of status or potential delays.
• Monitored and reported on transportation costs and properly filed shipping documents.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Shipped revenue and complimentary orders direct to customers via DHL, FEDEX, UPS, LTL and FTL.
• Works with our 3rd party logistics provider on continuous improvement processes to help drive cost down and improve service.

Clearwater, Florida, United States

• Determined best shipment methods and carriers utilizing knowledge of shipping procedures, routes and rates.
• Prepared and attached all shipping related documents to shipments, such as packaging slips, bills of lading, commercial invoices, and dangerous good declarations.
• Daily shipment of more than 200 orders by FedEx, UPS, USPS and DHL, or specified carriers.
• Process paperwork for domestic and international shipments.

Clearwater, Florida, United States

• Presented, promoted and sold products and services using solid arguments to existing and prospective customers.
• Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
• Installed and configured new devices and system components.
• Set up networks and devices for business and residential customers.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.