Yaniv Bitton
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Yaniv Bitton Email & Phone Number

R and D Group Manager at Enghouse Interactive
Location: Israel, Israel, Israel 7 work roles 1 school
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Current company
Enghouse Interactive
Role
R and D Group Manager
Location
Israel, Israel, Israel
Company size
698 employees

Who is Yaniv Bitton? Overview

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Quick answer

Yaniv Bitton is listed as R and D Group Manager at Enghouse Interactive, a company with 698 employees, based in Israel, Israel, Israel. AeroLeads shows a matched LinkedIn profile for Yaniv Bitton.

Yaniv Bitton previously worked as R&D Group Manager at Enghouse Interactive and R&D Team Leader at Enghouse Interactive. Yaniv Bitton holds Bachelor'S Degree, Electrical And Electronics Engineering from Holon Institute Of Technology.

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Email format at Enghouse Interactive

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Enghouse Interactive

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Profile bio

About Yaniv Bitton

Accomplished R&D Group Manager with over a decade of experience in the high-tech sector, specializing in Agile leadership, budget management, and full-stack development. Proven track record in driving cross-functional teams to innovate and deliver high-quality software solutions.

Current workplace

Yaniv Bitton's current company

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Enghouse Interactive
Enghouse Interactive
R and D Group Manager
Israel
Website
enghouseinteractive.com
Employees
698
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Company profile
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7 roles

Yaniv Bitton work experience

A career timeline built from the work history available for this profile.

R&D Group Manager

Current
Enghouse Interactive
  • Lead a diverse team of 35 professionals including Developers, DevOps engineers, and QA experts in the EMEA region.
  • Develop and execute comprehensive action plans, aligning with business objectives and customer requirements.
  • Foster a collaborative and high-performance work environment by setting clear goals and roles within the group.
  • Proactively promote the adoption of emerging technologies and industry development trends to enhance team efficiency and product innovation.
  • Skillfully develop and manage department budgets, prioritizing projects and allocating resources effectively to optimize productivity and meet project deadlines.
Mar 2022 - Present

R&D Team Leader

Enghouse Interactive

Israel

  • Managed a team of 5 developers, driving collaboration and ensuring timely delivery of projects.
  • Implemented Agile methodologies, serving as a Scrum Master to cultivate continuous improvement.
  • Ensured product delivery, quality, and timelines by closely monitoring the development process.
  • Gathered requirements by collaborating with cross-functional teams, ensuring alignment with business objectives.
  • Nurtured professional growth within the team by providing technical guidance and mentorship.
Feb 2021 - Mar 2022

Full Stack Developer

Enghouse Interactive

Israel

  • Developed and maintained various modules for CCSP contact center software using C#,.NET Framework, SQL, AngularJS, and VueJS.
  • Designed interfaces with third-party systems such as Verint, Salesforce, and Siebel.
  • Led the development of AI-powered chatbots using Azure and Watson services to enhance customer experience.
  • Directly collaborated with clients to understand their needs, provided customized solutions, and ensured high customer satisfaction.
  • Conducted training sessions and webinars to educate clients about product features and best practices.
Jan 2015 - Feb 2021

Senior Professional Services Engineer

Enghouse Interactive

Israel

  • Successfully managed global implementation projects for CCSP contact center solutions.
  • Designed and implemented CCSP contact center solutions for global customers.
  • Conducted tier-based training for global customers and staff.
Jan 2012 - Jan 2015

Implementation Team Leader

Pelephone

Israel

  • Led the technical tasks for a contact center replacement project, mentored and trained integration engineers.
  • Integrated contact center solutions into the Pelephone environment.
  • Developed IVR and ASR scripts and provided technical support to all Pelephone departments.
Oct 2009 - Nov 2011

Technical Support Tier2

Pelephone

Israel

  • Managed a high volume of calls and emails related to CRM/ERP issues, providing prompt resolutions and excellent customer service.
Jun 2004 - Oct 2009
Team & coworkers

Colleagues at Enghouse Interactive

Other employees you can reach at enghouseinteractive.com. View company contacts for 698 employees →

MD Mike Devonport Mike Devonport Colleague at Enghouse Interactive Greater London, England, United Kingdom, United Kingdom View → RG Ricardo Grilo Ricardo Grilo Colleague at Enghouse Interactive Lisboa, Lisbon, Portugal, Portugal View → LF Luciana Fernandes Luciana Fernandes Colleague at Enghouse Interactive Amadora, Lisbon, Portugal, Portugal View → TK Tyler Krucas Tyler Krucas Colleague at Enghouse Interactive Madison, Wisconsin, United States, United States View → JR Joshua R Flores Joshua R Flores Colleague at Enghouse Interactive Rexburg, Idaho, United States, United States View → CP Christopher Puxty Christopher Puxty Colleague at Enghouse Interactive Melbourne, Victoria, Australia, Australia View → KG Kalle Gustafsson Kalle Gustafsson Colleague at Enghouse Interactive Greater Stockholm Metropolitan Area, Sweden View → TJ Tracy Johnson Tracy Johnson Colleague at Enghouse Interactive Phoenix, Arizona, United States, United States View → CR Carolyn Rampersad Carolyn Rampersad Colleague at Enghouse Interactive Whitby, Ontario, Canada, Canada View → NS Nikki Smith (Maat) Nikki Smith (Maat) Colleague at Enghouse Interactive Wokingham, England, United Kingdom, United Kingdom View →
1 education record

Yaniv Bitton education

FAQ

Frequently asked questions about Yaniv Bitton

Quick answers generated from the profile data available on this page.

What company does Yaniv Bitton work for?

Yaniv Bitton works for Enghouse Interactive.

What is Yaniv Bitton's role at Enghouse Interactive?

Yaniv Bitton is listed as R and D Group Manager at Enghouse Interactive.

Where is Yaniv Bitton based?

Yaniv Bitton is based in Israel, Israel, Israel while working with Enghouse Interactive.

What companies has Yaniv Bitton worked for?

Yaniv Bitton has worked for Enghouse Interactive and Pelephone.

Who are Yaniv Bitton's colleagues at Enghouse Interactive?

Yaniv Bitton's colleagues at Enghouse Interactive include Mike Devonport, Ricardo Grilo, Luciana Fernandes, Tyler Krucas, and Joshua R Flores.

How can I contact Yaniv Bitton?

You can use AeroLeads to view verified contact signals for Yaniv Bitton at Enghouse Interactive, including work email, phone, and LinkedIn data when available.

What schools did Yaniv Bitton attend?

Yaniv Bitton holds Bachelor'S Degree, Electrical And Electronics Engineering from Holon Institute Of Technology.

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