As the first employee in the CRM department at my company, I played a pivotal role in building the department from the ground up. I was instrumental in acquiring our first clients, driving initial sales, and establishing the foundational principles and workflows that guide our operations today.With extensive experience in CRM implementation, API integration, and automation.I thrive at the intersection of technology and Customer Success, combining a deep understanding of B2B SaaS solutions with a passion for helping businesses streamline operations and achieve their goals.My goal is to empower clients with scalable, automated solutions that drive growth and efficiency.I am a people person and have excellent interpersonal skills.Please feel free to reach out.
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Customer Success ManagerComigo.Io May 2023 - PresentIsraelManaging B2B customer relationships in a SaaS environment.Designing, implementing, and delivering tailored CRM solutions using no-code platforms.Automating workflows and integrations using tools like Make (formerly Integromat).Conducting user training, technical support, and continuous system optimization.Driving customer success through automation, technical expertise, and personalized service. -
Client Success ManagerCyber Education Center Sep 2021 - Aug 2022H̱Adera, Haifa, Israel• Responsible for selecting, training, supervising, and evaluating student proper onboarding and ongoing.• Preventing student churn and being responsible for renewals.• Dealing with different interfaces, teamwork, instructional and managerial orientation.• Assist the Director in developing effective outreach and marketing strategies.• Operating, advising, providing assistance, and being responsible for students' satisfaction and success. -
EducatorThe Israeli Ministry Of Education משרד החינוך Sep 2015 - Aug 2022Israel• Monitored student progress and performance, with 97% success in matriculation exams.• Lectured and trained over 80 lessons and presentations per month.• Proactively identified student goals and pain points, and delivered customized solutions.
Frequently Asked Questions about Yaniv Indik
What company does Yaniv Indik work for?
Yaniv Indik works for Comigo.io
What is Yaniv Indik's role at the current company?
Yaniv Indik's current role is Customer Success Manager at Comigo.io.
What schools did Yaniv Indik attend?
Yaniv Indik attended Jolt.io, Herzog College Of Education, המכללה האזורית צפת.
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