Yan Kang Lee Email & Phone Number

Singapore

Singapore

Singapore

Performed policy servicing and aided clients facing issues with their policies Handling of customers’ enquiries, complaints and feedbacks across all business channels Delivering consistent customer service across multiple touch points in accordance with the company’s service standards and quality objective Execute outgoing calls to contact new customers or follow-up with existing customers

Singapore

Assigned as the Administration and Documentation In Charge (IC) of my unit. Ensured the wellbeing and welfare of my fellow commanders and men under my charge.Planned, Executed and oversaw the live operations and training programs conducted for my men.

Singapore

Interned and tasked with the responsibility in acquiring potential collaboration opportunities for clients. Performed and carried out market and product research, providing relevant information to clients to better improve their outreach in accordance to the market demands. Managed a team of 5 in achieving sales targets. International exposure to foreign markets (China, Hong Kong and Malaysia) and help to facilitate partnerships between clients and their target companies.

Singapore

Headed and led operations of the fitness center, managing a group of 10-15 staff and conducted recruitment for the company. Oversee the daily operations of the company, working with both the hotel's General Manager and Managing Director directly in ensuring client's satisfaction. Constant implementation and refining of company's operation structures to better improve work processes and meeting sales targets.

Bachelor Of Science (Honours) In Banking And Finance, 2Nd Class Honours (Upper Division)

Diploma In Business Studies (Marketing And Entrepreneurship)