Engagement Manager
CurrentKey Project: Oversee 20+ AWS and third-party consultants across three cross-functional squads on a $10M+ multi-workstream engagement, enabling an end-to-end migration with a third-party SaaS provider for an international utility companyProject Leadershipo Streamlined financial management and project planning, consolidating two commercial continuations among all stakeholders in 2024, contributing to $3.8M ProServe revenue with a 34.6% delivery margin.o Led the delivery of 50+ platform features to kick off migration, scaling the platform to 100K+ live users.o Aligned delivery roadmaps across all three parties, established a priority triage mechanism and introduced additional delivery and management resources to empower the squads to resolve migration incident while delivering feature enhancement backlog.o Developed a budget tracker that facilitated 2023 H2 planning and rebalanced responsibilities across the tri-party governance structure, allowing the project to refocus on critical migration enablement tasks and achieve a 48% reduction in customer monthly expenditure.Scrum Mastero Improved operational efficiency, achieving a 167% increase in sprint velocity by optimizing squad frameworks and influencing partner resource commitment.o Addressed resource-underperformance risk within two sprints by rebalancing workloads and initiating a resource change, restoring team morale.