• Responsible for Inbound & Outbound transportation management between 3PL warehouses and Amazon with various vendors including Samsung return project and Top 500 China SUMEC project with Canadian Tire return center.• Managed and monitored shipment routings & movements of over 150 inbound containers at Vancouver in 2021, ensuring all amazon and non-amazon shipments were handled and delivered efficiently and on time, boosted company’s revenue up to 4M for 2021.• Prepare Canadian & U.S. Customs documentation including B3, B13, E-manifest etc. Coordinate all modes of logistics through rail, barge, road and containers with stable relations with over 15 carriers and excellent freight rate negotiation skills.• Dispatch, update warehouse record, keeping inventory a high degree of accuracy and attention.• Collect data from transportation metrics, KPIs and carriers’ performance such as On Time Delivery, customer feedbacks, analyzing and coordinating activities to ensure resources are used efficiently.• Provide customers with clear and competitive pricing, explain cost breakdowns, delivery.restrictions, ensuring customers have a clear understanding of the charges involved.

⚫ Work with team of 25 staff to meet over 200 customers’ expectations on products, act on feedback and resolve complaints in a timely, friendly and professional manner per day⚫ Build long-lasting relationships with customers, student organizations from University of Toronto and neighborhoods where all parties benefit ⚫ Create a motivating and comfortable work environment for the whole team, gaining high reputation from colleagues⚫ Coordinate regular deliveries, pick-ups from Suppliers, and Customers, as required⚫ Succeeded in managing new products promotion events, increasing price-sales ratio to 2.52%

⚫ Assisted in the inspection and contract administration of projects⚫ Worked with stakeholders on quotations, orders, and inquiries about design capabilities⚫ Produced mechanical engineering design drawings, such as layouts, bills of material under the supervision of senior engineers

⚫Prepared clear and concise design reports and technical specifications⚫ Executed project engineering functions to ensure customer commitments were met⚫ Coordinated with various departments and disciplines required for project implementation