I am an accomplished and results-driven project manager with a proven track record of success in leading and co-leading IT projects, services and processes. With background initially as IT senior technician and now as a Project Manager, I have effectively guided a diverse range of projects. Throughout my career, I have successfully delivered multiple projects to companies operating across various industries based in Angola.As a Project Manager, I am committed to driving excellence and ensuring the successful execution of initiatives that align with strategic business objectives.Described as proactive, versatile and detail-oriented, I possess the ability to swiftly gain in-depth knowledge of businesses and operations. This enables me to adeptly manage cross-functional teams and drive formulation and delivery in fast-paced environments. I thrive on overcoming challenges andconsistently deliver projects that exceed expectations, while maintaining a keen focus on quality and stakeholder satisfaction.My strengths lie in my communication and leadership skills, strong problem-solving capabilities, and dedication to fostering collaborative relationships. I achieve optima outcomes and drive successful project completion by employing best practices and leveraging my project management expertise.
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Business And Project ManagerAxians AngolaLuanda, Ao -
Project ManagerOgimatech Mar 2022 - PresentLuanda, Angola• Project Manager for IT projects.• IT Service Management and Team management.• Contribution for proposals.
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Service & Process ManagerOgimatech Sep 2015 - Feb 2022Luanda• Manage 3rd level Support.• ITSM - ITSM tools and training.• Supports control of Service Level Agreements (SLAs) and operational level agreements (OLAs)• Create, develop and maintain standards for reports and indicators.• Manage end-user's communication processes.• Provide training for the team.
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Senior It SupportOgimatech Oct 2014 - Aug 2015Luanda• Manage effectively the resolution of support issues.• Act as a technical authority, providing expertise to both team members and clients.• Ensure that we surpass customer's expectations.• Communicate clearly to all stakeholders.• VIP support for Client's directors.
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Senior It SupportInfoserv Mar 2013 - Oct 2014Luanda -
It Support TechnicianInfoserv Apr 2011 - Feb 2013Luanda
Yannick Araújo Skills
Yannick Araújo Education Details
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Escola Portuguesa De Luanda
Frequently Asked Questions about Yannick Araújo
What company does Yannick Araújo work for?
Yannick Araújo works for Axians Angola
What is Yannick Araújo's role at the current company?
Yannick Araújo's current role is Business and Project Manager.
What schools did Yannick Araújo attend?
Yannick Araújo attended Escola Portuguesa De Luanda.
What are some of Yannick Araújo's interests?
Yannick Araújo has interest in Computering, Play Football, Technology Lover, Music, Apple Develop.
What skills is Yannick Araújo known for?
Yannick Araújo has skills like It Solutions, English, Computers, Football, Management, Windows, Windows 7, Computer Repair, Dress For Success, Team Leadership, Supervisionamento, Microsoft Excel.
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