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Yannick Grenon Email & Phone Number
Onboarding Specialist
at
Poka Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Onboarding Specialist
Location
Montreal, Quebec, Canada
Company size
Who is Yannick Grenon? Overview
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Quick answer
Yannick Grenon is listed as Onboarding Specialist at Poka Inc., a company with 188 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Yannick Grenon.
Yannick Grenon previously worked as Customer Success Manager at Poka Inc. and IT Project Manager & Senior Support at Première Moisson. Yannick Grenon holds Certificat De Gestion De Projet Google, Project Management, 95% from Coursera.
Company email context
Email format at Poka Inc.
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Poka Inc.
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Profile bio
About Yannick Grenon
- Outside the box thinker with experience in solving complex problems with innovative solutions utilizing the individual strengths of each team member in cross-functional teams. - Ability to coach, mentor and manage Agile teams having different social and technical backgrounds. - Strong continuous improvement mentality focused on measuring and improving all key metrics to attain objective key result goals.
Listed skills include Management, Technical Support, Microsoft Office, Microsoft Word, and 14 others.
Current workplace
Yannick Grenon's current company
Company context helps verify the profile and gives searchers a useful next step.
Poka Inc.
9 roles
Yannick Grenon work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Aug 2024 - Present
Onboarding Specialist
Jan 2023 - Aug 2024
It Project Manager & Senior Support
Oct 2022 - Jan 2023
Technical Support Specialist
Feb 2020 - Sep 2022
Level 2 Business Technical Support Agent
- Assist all level 1 agents with more complex troubleshooting; providing support, trainningand/or coaching when required.- Handle level 2 escalated calls in critical situations.- Create, document and animate training sessions for Videotron new products, services,and software for level 1 agents, level 2 colleagues, supervisors, and other.
Aug 2018 - Feb 2020
Business Technical Support Agent
- Perform extensive analysis, installation, configuration, training and troubleshooting onall Videotron products and services for businesses including; telephony service, answeringmachine service, internet connectivity, static IP routers, DHCP routers, web hosting,internet security, computer security, email configurations, Office 365, television.
Oct 2016 - Aug 2018
Technical Support Agent
- Perform extensive analysis, installation, configuration, training and troubleshooting onall Videotron products and services for residential customers including; telephony service,answering machine service, internet connectivity, DHCP routers, internet security,computer security, email configurations, television service, mobile internet service.
Apr 2011 - Oct 2016
Manager
- Recruiting, selecting, orienting, training and appraising of employees.- Dealing with customer queries and complaints.- Maximizing profitability and meeting sales targets, including motivating staff to do so.- Ensuring compliance with corporate, legal, health and safety legislation and policies.- Preparing promotional materials and displays while.
Sep 2003 - Nov 2010
Team & coworkers
Colleagues at Poka Inc.
Other employees you can reach at poka.io. View company contacts for 188 employees →
AB
Alexis B.Trépanier
Colleague at Poka Inc.
Québec, Quebec, Canada, Canada
View →
VB
Valérie Bureau
Colleague at Poka Inc.
Capitale-Nationale, Quebec, Canada, Canada
View →
DZ
Dhiaeddine Zaatour
Colleague at Poka Inc.
Canada, Canada
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LD
Lorraine De L'Isle
Colleague at Poka Inc.
Canada, Canada
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MP
Mariyaakter Promy
Colleague at Poka Inc.
Paris, Île-de-France, France, France
View →
FL
Francis Lajeunesse
Colleague at Poka Inc.
Capitale-Nationale, Quebec, Canada, Canada
View →
YH
Yannick Haeck
Colleague at Poka Inc.
Montreal, Quebec, Canada, Canada
View →
SE
Sébastien Essiambre
Colleague at Poka Inc.
Canada, Canada
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VP
Vaikhari Patil , Csm®
Colleague at Poka Inc.
Montreal, Quebec, Canada, Canada
View →
DN
Dimitri Nosow
Colleague at Poka Inc.
Bensheim, Hesse, Germany, Germany
View →
Alexis B.Trépanier
Colleague at Poka Inc.
Québec, Quebec, Canada, Canada
View →
VB
Valérie Bureau
Colleague at Poka Inc.
Capitale-Nationale, Quebec, Canada, Canada
View →
DZ
Dhiaeddine Zaatour
Colleague at Poka Inc.
Canada, Canada
View →
LD
Lorraine De L'Isle
Colleague at Poka Inc.
Canada, Canada
View →
MP
Mariyaakter Promy
Colleague at Poka Inc.
Paris, Île-de-France, France, France
View →
FL
Francis Lajeunesse
Colleague at Poka Inc.
Capitale-Nationale, Quebec, Canada, Canada
View →
YH
Yannick Haeck
Colleague at Poka Inc.
Montreal, Quebec, Canada, Canada
View →
SE
Sébastien Essiambre
Colleague at Poka Inc.
Canada, Canada
View →
VP
Vaikhari Patil , Csm®
Colleague at Poka Inc.
Montreal, Quebec, Canada, Canada
View →
DN
Dimitri Nosow
Colleague at Poka Inc.
Bensheim, Hesse, Germany, Germany
View →
4 education records
Yannick Grenon education
Certificat De Gestion De Projet Google, Project Management, 95%
Attestation Collegial Studies (Acs), Cisco Certified Network Associate Ccna
Champlain College Saint Lambert
Attestation Collegial Studies (Acs), Information Technology Client Support
Champlain College Saint-Lambert
Attestation De Spécialisation Professionnelle (Asp), Lancement D'Une Entreprise
E.M.I.C.A.: École Des Métiers De L'Informatique, Du Commerce Et De L'Admininistration
FAQ
Frequently asked questions about Yannick Grenon
Quick answers generated from the profile data available on this page.
What company does Yannick Grenon work for?
Yannick Grenon works for Poka Inc..
What is Yannick Grenon's role at Poka Inc.?
Yannick Grenon is listed as Onboarding Specialist at Poka Inc..
Where is Yannick Grenon based?
Yannick Grenon is based in Montreal, Quebec, Canada while working with Poka Inc..
What companies has Yannick Grenon worked for?
Yannick Grenon has worked for Poka Inc., Première Moisson, Worximity Technology Inc., Videotron Business, and Videotron Business Services.
Who are Yannick Grenon's colleagues at Poka Inc.?
Yannick Grenon's colleagues at Poka Inc. include Alexis B.Trépanier, Valérie Bureau, Dhiaeddine Zaatour, Lorraine De L'Isle, and Mariyaakter Promy.
How can I contact Yannick Grenon?
You can use AeroLeads to view verified contact signals for Yannick Grenon at Poka Inc., including work email, phone, and LinkedIn data when available.
What schools did Yannick Grenon attend?
Yannick Grenon holds Certificat De Gestion De Projet Google, Project Management, 95% from Coursera.
What skills is Yannick Grenon known for?
Yannick Grenon is listed with skills including Management, Technical Support, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Inventory Management, and Computer Repair.
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