Yannis Lau Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Washington, United States

My dream job! Best place to work!

Seattle, Washington, United States

Bellevue, Washington, United States

* Led the development and implementation of a web-based application and CRM-like features in an IaaS environment, significantly improving operational efficiency and user experience for Azure Global Capacity Managers and their top 500 customers.* Created and operationalized analytical frameworks for key performance indicators (KPIs), facilitating improved business decision-making processes.* Drove user acceptance testing (UAT) to ensure the proper integration and functionality of new features and reports.* Partnered with product owners and core business teams to analyze the impact of feature changes, generating insights around the launch process and post-launch monitoring, enhancing product value and customer satisfaction.* Maintained Microsoft Security (S360) and compliance with JEDI/Vanguard requirements, ensuring all project deliverables met the highest standards of security and compliance.

Seattle, Wa

- Worked on multiple projects for Microsoft, across different divisions.- Contribute to project planning and responsible for prioritization of tasks to ensure on time delivery of technical solutions.- Interact with business teams to gather business requirements and provides technical expertise and reliability in development of technical specifications.- Perform comprehensive data analysis for designing database solutions including data modeling.- Provides direction and support to a team of offshore developers in development of BI reports.- Oversee testing activities to ensure that deliverables match requirements and involved with deployment of the solution in production environment.

Seattle, Washington, United States

* Managed the development of a CRM solution using Dynamics CRM Online for Microsoft's Azure Cloud & Enterprise group, overseeing CRM configuration, user acceptance testing, and training.* Conducted comprehensive data analysis and designed reporting solutions using TSQL and Stored Procedures for Business Management Experience (BI) for Sales Excellence - Enterprise Partner Group.* Implemented financial reports using Apptio, TSQL, SSIS, and SharePoint - PowerPivot, streamlining financial reporting and analysis processes.* Completed SmartSheet Academy and Boot-camp Master training, enhancing project management capabilities and tool proficiency.* Facilitated cross-functional collaboration and technical specification development by interacting with business teams to gather requirements and provide reliable technical expertise.

Seattle, Washington, United States

* Worked closely with project management to ensure timely deliverables through effective scheduling and resource allocation within the technical team.* Provided technical direction and support to a technical team, integration, and migration of a .NET case management system with Pega Process Management System. Utilized Pega (PRPC 5.3) for process and workflow improvement/automation.* Prepared data models and involved with database design and development and used IIS and in-house ETL tools for data extraction.* Worked on enhancement of the IVRS System (1800-EXPEDIA), developing a CTI web service (C#) on top of an existing system.

Minneapolis, Minnesota, United States

* Developed and maintained software applications, enhancing the efficiency and functionality of Dow Jones' digital platforms, improving user engagement and satisfaction.* Collaborated with cross-functional teams to identify system requirements, integrating new features and improvements in line with strategic business objectives.* Conducted rigorous testing and debugging of applications to ensure reliability and performance, adhering to best practices in software development.

Minneapolis, Minnesota, United States

* Analyzed sales, customer, and inventory data, providing insights that supported strategic business decisions, including product placement and inventory management.* Developed and maintained reports and dashboards for business units, facilitating easy access to key metrics and trends that informed operational improvements and marketing strategies.* Performed data cleansing and validation to ensure accuracy and reliability of reports, enabling stakeholders to make informed decisions based on high-quality data.*

Data Science And Machine Learning: Data Driven Decision Making Certification, Image Classification - Capstone Project Completion

Master Of Science (M.S.), Information Technology, 3.98/4.0

Activities and Societies: WOMEN IN INFORMATION TECHNOLOGY - Technology Officer and Project Lead

Bachelor Of Business Administration (B.B.A.), Triple Majors: Management Information System, Operations Management And Mhr

Activities and Societies: SIGMA IOTA EPSILON, UNIVERSITY OF WISCONSIN– MADISON CHAPTER ASSOCATION OF INFORMATION SYSTEMS PROFESSIONAL.

Associate Of Arts (A.A.), Business

Activities and Societies: President of Shoreline Community College, Hong Kong Student Association, Seattle, WA The National Society.