· Support CIO in budgeting, planning, governance and IT audits. · IT Performance, Vendor & Contract Management. · Track TCO, Digital Accelerator & IT Strategy Accelerator programmes. · Implement IT Governance controls, processes & policies. · Member of the Future Business team, working on IoT & Smart City solutions. · Member of Vodafone Group's SWAT team (an international virtual team of specialists that have experience to deal with large Transformation Programmes, especially when requiring aggressive tactics or enhanced expertise in Program Management, Scope Identification, Supplier Management, Solution High-Level Design, Business Case Finalization, Architecture Review, Business Operating Model, Delivery Management, Test Strategy/Planning/Execution, Data Migration and System Integration). Key Tasks/Achievements: · Implemented Vendor Management Scorecard, measuring IT performance from Productivity, Quality, Delivery, Economics, Customer Satisfaction & Application Maintenance perspectives. Progressively boosted performance index from ~85% to 100%. · Tracked bimodal (waterfall + agile) operating model implementation through a monitoring framework. · Implemented IT Governance Dashboard presenting IT's key measures of success. · Reviewed BSS2Cloud approach, during a 10 week assignment as Enterprise Solution Architect in Vodafone Malta.

· Develop and manage an IT Quality Assurance & Release Management team. · Manage key IT transformation projects (One Net, NGA, Shops improvements, VBC improvements).Key Tasks/Achievements: · Completed Test Maturity Assessment based on TMMi assessment method. Set target of +25% improvement which was achieved. · Delivered Test Management Tool based on HP ALM solution and Vodafone's Global Test Framework.· Developed a testing service in Vodafone TSS India. · Delivered One Net Fixed/Mobile convergence product on time and on budget. · Delivered special projects: Shops improvements and VBC improvements. · Completed Fixed knowledge transfer and kicked off fixed services in Hungary, during a 10 week assignment as Consumer Fixed Line Strategy Manager.

· Manage Testing Team, IT PMO, Systems & Network Provisioning teams, Process Handling Unit, Business Intelligence. · Information Technology SPOC with Vodafone and suppliers-partners OTE, NRDBP. Key Tasks/Achievements: · Documented HOL’s processes. · Delivered Business Processes and Quality System library. · Enforced processes by implementing a BPM system. · Improved the IT PMO function by implementing an IT Request Management tool. · Designed the automation of order management and provisioning flows. · Delivered visual analytics solution (Tibco Spotfire).

· Manage Network, Systems & Service Provisioning teams, Process Handling Unit. · Information Technology SPOC with Vodafone and suppliers-partners OTE, NRDBP. Key Tasks/Achievements: · Achieved target to become #2 ADSL Operator and all Revenue Assurance targets.· Design and Implementation of “Vodafone Business Connect” product.· Roll-out of HOL Cloud Services.

· Manage Network, Systems & Service Provisioning team, DSLAM Engineers, CPE management, Project Management, Supplier-Partner Ordering and Fulfillment Back Office teams. · Technical SPOC with Vodafone. Information Technology SPOC with suppliers-partners OTE and NRDBP. Key tasks/Achievements: · Operations of ADSL services while analyzing and designing service delivery automations to minimize manual handling. · Acquisition and integration of Attica Telecom and Vodafone fixed telephony business unit.· Development of wholesale ADSL services and roll-out of partnership with Vodafone.

· Managing Presales, Provisioning and Project Management teams. Key Tasks/Achievements: · Design and Implementation of large Public Sector, Private Sector and Internal projects including: ADSL service roll-out, Shell VPN, ARIADNE-II project (Κέντρα Εξυπηρέτησης του Πολίτη), EFG Eurobank IP Telephony.

· Design, Approval, Procurement and Implementation of IT systems· Internet Security, Disaster Recovery & Business Continuity· Responsible for IT Service Management and Quality Assurance activities Key Tasks/Achievements: · Design and implementation of a Microsoft Managed Network including Domain Controllers, Exchange Server, Intranet Portal, Software Update Service, Centralized Security. · Development of HOL’s Data Center. · Development of PBX Telephone Center (AT&T Definity/Avaya).· Relocation of Offices and Data Center.· BS 7799/ISO 9001 Certification process.

· Lead Research & Development, design new services and develop relative applications (Web Technologies, RDBMS, and Microsoft Internet/Business Technologies).· Manage large technical projects in the areas of EDI, e-Commerce and Security (Firewalls, Security Policies, IPSEC).· Vendor & Supplier Relations (Microsoft, IBM, InfoQuest, OTE)Key Tasks/Achievements: · Design and Implementation of government network for Citizen Service Centers (ΚΕΠ - “Κέντρα Εξυπηρέτησης του Πολίτη”). · Implementation of streaming services for clients such as Radio Gold (Nico Mastorakis Group of Companies), MEGA and ANT1 Radio-Television Networks. · Requirements for the implementation of a user management and service provisioning system (CURBAS).· Design and Implementation of e-Commerce Marketplace (Agora).· Implementation of 1st Microsoft “Hosted Exchange” (multi-tenant) platform.

· System Administration of HOL BBS, Novell, Windows NT, SUN Solaris and Linux systems. · Design, Development and Support of HOL’s web site and the ISP network & systems. · Development of web-based services for the company and its customers. · Network Security, New Business Development. Key Tasks/Achievements: · 1st Newspaper on the Web (Naftemporiki). · Greek Elections on the Internet for DELTA Informatics. · Design of major Greek and Multinational Companies and Public Sector web sites including Ericsson, Marinopoulos, InfoQuest, Athens bid for Olympic Games. · Design and Development of a leading Greek network offering Internet Services as a commercial proposition.

Software Engineer, Analyst, Programming in VB & C, Networking Consultant