•Responsible for communicating with international students and parents proactively resolving issues providing exceptional customer service to a diverse client base, and resolving inquiries and issues promptly and efficiently.•Responsible for managing second-tier agents, coordinating with various agency companies, actively negotiating, and successfully reaching collaboration agreements. Established an efficient collaboration process, enhancing the overall cooperation efficiency between the company and the agency partners.•Responsible for collaboration and communication with various schools in New Zealand and developed strong communication and interpersonal skills.•Planned and organised activities for the company and international students.•Managing daily customer relationship management.

•Responsible for communicating with international students and proactively helping students solve problems.•Responsible for cooperation and communication with schools from middle school to university•Daily office administrative assistance•Edit Poster and WeChat Official Accounts

• Accurately managing and updating customer data and information (data entry)• As an administrative assistant for helping with customer audits• Updating the information from the bank system and financial reports.• E-Mail classification, sending and receiving and daily office administrative assistance