• Responsible for ensuring the accuracy, re-usage, and efficiency of IT infrastructure assets across AMS, EMEA, and APAC regions, spanning over 70 offices. Offer solutions to enhance data integrity, optimize workflows, and uphold standards governance.• Foster cross-collaboration with IT Services Operation, IT Solution Management, Studio, and Security teams to streamline workflows. Developed comprehensive SOPs and policies for the entire IT asset lifecycle.• Encompassing SKU Management, Direct and Indirect Equipment Management, Asset Disposal Standards, Office Decommissioning, New Build, Renovation, and Breakfix workflow Management, as part of the ITAM Strategy Business Scope.• Spearheaded the Smart Locker Project, successfully implementing it across all AMS, EMEA, and APAC regions. This initiative led to a notable 38% reduction in IT Services Desk labor and significantly enhanced the overall user experience

•Project Manager for Office Buildout for sites in AMS Region to ensure scope of AV, Security, Low Voltage fall under Standards• Conduct RFP and BOM for site, coordinate with procurement department and users to ensure the project deployment • Project management aiming on 2B product(OA Mobile Testing Product), extend the value of IT department for co-operated department and achieve the implementation Globally. Product model saving 1M+ • Conduct Standard guideline for team to follow

•Handled IT Procurement for EMEA + AMS, ensure the equipment fall under system approval and coordinate with local for arrivals and system tagging process •Site Buildout including in Network set up, AV set up, procurement process, printer, DNSMasq and Mac Deployment, exceeded the shortest of site buildout within 24 hours.•IT Service Policy for AMS + EMEA aligned with the master frame and achieved localization, Build out Doc and finish CookBook AMS + EMEA updates •Daily troubleshoot for user’s laptop, network and set up issues. Exceeded 1 vs 200 users daily.

Experienced in coding in JS and implement using Mongo database. Familiar with product launch cycle and work closely with teammates on GithubFamiliar with Unit Test.

• Maximizes capabilities by implementing technical applications while producing intuitive technological solutions.• Problem Solving and Analytical