Ethan Yao Email & Phone Number

New York, Ny, Us

Manhattan, New York, United States

Manhattan, New York, United States

Successfully implemented automation solutions that boosted client business processes through a variety of applications including appointment management, card activations, FAQs, password resets, and account unlocks.Tailored and optimized workflow solutions to drive efficiency in healthcare, insurance, and banking sectors, enhancing operational performance and client satisfaction.Solely managed critical projects as the primary U.S. resource, overseeing project lifecycles from… Show more Successfully implemented automation solutions that boosted client business processes through a variety of applications including appointment management, card activations, FAQs, password resets, and account unlocks.Tailored and optimized workflow solutions to drive efficiency in healthcare, insurance, and banking sectors, enhancing operational performance and client satisfaction.Solely managed critical projects as the primary U.S. resource, overseeing project lifecycles from solutioning to deployment, and maintaining robust client relationships.Authored comprehensive documentation outlining best practices to facilitate seamless onboarding of new engineers, ensuring rapid assimilation into client environments.Developed and modularized tools and automations to streamline user data capture, particularly in voice-based implementations like date of birth recognition as well as new tools to help streamline the automated QA process.Integrated diverse communication platforms such as Twilio with the company's proprietary engine, while ensuring compliance with stringent authentication protocols like Okta and Active Directory. Show less

New York, New York, United States

New York, New York, United States

Collaborated with the company's team to conceive and execute the design and development of an engaging mobile game from inception to completion.Leveraged Unity to meticulously craft an exhilarating infinite runner game optimized for iPhone devices.Engineered a captivating gaming experience by employing Bezier curves to construct an endlessly curving tunnel, where players navigate a pangolin character through increasingly challenging obstacles, while collecting insects for… Show more Collaborated with the company's team to conceive and execute the design and development of an engaging mobile game from inception to completion.Leveraged Unity to meticulously craft an exhilarating infinite runner game optimized for iPhone devices.Engineered a captivating gaming experience by employing Bezier curves to construct an endlessly curving tunnel, where players navigate a pangolin character through increasingly challenging obstacles, while collecting insects for points.Implemented diverse systems within Unity, including the management of universal pipeline for seamless graphics rendering, fine-tuning particle effects to enhance visual immersion, and utilizing Unity's shader graph for advanced graphical enhancements. Show less

Greater New York City Area

Developed dynamic playable ad games using JavaScript, catering to popular titles like Toon Blast, Idle Miner, and Kick the Buddy, as well as esteemed brands such as Mars Petcare and Lendi.Played a pivotal role in both the conceptualization and redesigning phases of new and existing games, contributing to their innovative design and enhanced user experience.Innovated by introducing novel modules, including an auto-generating grid background system for a creative builder tool… Show more Developed dynamic playable ad games using JavaScript, catering to popular titles like Toon Blast, Idle Miner, and Kick the Buddy, as well as esteemed brands such as Mars Petcare and Lendi.Played a pivotal role in both the conceptualization and redesigning phases of new and existing games, contributing to their innovative design and enhanced user experience.Innovated by introducing novel modules, including an auto-generating grid background system for a creative builder tool, empowering users to craft custom backgrounds for games like Candy Crush, thereby elevating engagement and personalization.Made contributions to the enhancement of a proprietary JavaScript engine, ensuring optimal performance and scalability across various gaming projects. Show less

Greater Philadelphia Area

Leveraged ReactJS to elevate the user interface design and spearhead a comprehensive redesign of key sections of the company website, enhancing overall user experience and brand visibility.Employed Python and Flask to help streamline backend data processing, effectively managing data sorting and integration to bolster server functionality.Introduced innovative modules such as an image modal for enhanced visual engagement and an auto-generated naming function tailored for… Show more Leveraged ReactJS to elevate the user interface design and spearhead a comprehensive redesign of key sections of the company website, enhancing overall user experience and brand visibility.Employed Python and Flask to help streamline backend data processing, effectively managing data sorting and integration to bolster server functionality.Introduced innovative modules such as an image modal for enhanced visual engagement and an auto-generated naming function tailored for seamless printing order creation, optimizing operational efficiency and user convenience.Played a pivotal role in the overhaul of redundant and inefficient code segments, executing large-scale code refactoring initiatives to enhance system performance and maintainability, ensuring the website's technical foundation aligns with industry best practices. Show less

Bachelor'S Degree, Computer Science

Highschool Diploma

Activities and Societies: Choir, Vocal Ensemble, Model UN, Math League, Entrepreneurship Club