•Maintain and develop a professional relationship with existing and new customers through appropriate proposals in order to optimize business growth and customer satisfaction;• Work closely with different range of hotel suppliers and negotiate with suppliers to maximize the company’s profit margin• Deal with the payment, invoices, receipts and internal financial reports.• Focus on VIP groups, official visits, exhibition and events and confirm all services are in order to assure the successful operation of groups throughout the UK & Ireland

Working with spreadsheets, sales and purchase ledgers.Preparing statutory accounts.Calculating and checking to make sure payments, amounts and records are correct.Sorting out incoming and outgoing daily post and answering any queries.Managing petty cash transactions.Controlling credit and chasing debt.Reconciling finance accounts and direct debits.Organising British Visa applications.

• Recruiting, training and motivating staff.• Courteous, efficient and polite at all times• Organising events, Christmas, New Year, Valentines private Parties.• Advising customers on menu and wine choice.• Courteous, efficient and polite at all times• Working well under pressure• Coordinating and working within a team• Organising the efficiency of employees to ensure smooth running of operations.

• Recording office expenditure and managing the budget;• Organising the office layout and maintaining supplies of stationery and equipment;• Overseeing the recruitment of new staff, sometimes including training and induction;• Attending conferences and training• Responding to customer enquiries and complaints;• Contact both Chinese and English organizations to arrange the training and culture exchanging visiting• To assist the visa application for both side