• Pricing of all new systems and recording including sales price, costs and mar- gins for accounts (AllianceMX, PABX, CISCO, Nexus Suite, IQ/IMPACT, NICE, CYBERTECH).• Pricing of Network Services including Voice and Data (ECS and EVS).• Liaise with customer service representatives for pricing and costing of all MAC (Moves, Adds and changes) work.• Work with Product Management to ensure the latest product information, con- figuration and pricing.• Work closely with Pre-sales… Show more • Pricing of all new systems and recording including sales price, costs and mar- gins for accounts (AllianceMX, PABX, CISCO, Nexus Suite, IQ/IMPACT, NICE, CYBERTECH).• Pricing of Network Services including Voice and Data (ECS and EVS).• Liaise with customer service representatives for pricing and costing of all MAC (Moves, Adds and changes) work.• Work with Product Management to ensure the latest product information, con- figuration and pricing.• Work closely with Pre-sales Engineer to understand the customer needs and requirements when providing pricing quote with the accurate configuration.• Assisting Finance with the accurate price and cost when processing contract cover sheet.• Get involved with creation of new products item into our system (pricing tools)• Voluntary to work for Operation Team on weekend job at customer site, in order to acquire better understanding on customer environment and our company products.• System testing during implementation of ORACLE. Show less

My primary role is to provide Pre-sales engineering support of all Trading Systems offerings in concert with other account team members for SE Asia. The role includes:· Direct Client activities - delivering presentations, demonstrations, design workshops, responding to RFPs and providing specialist support to complex bids as well as on-going life cycle account support.· External 3rd party interaction – working in cooperation with other industry organizations such as… Show more My primary role is to provide Pre-sales engineering support of all Trading Systems offerings in concert with other account team members for SE Asia. The role includes:· Direct Client activities - delivering presentations, demonstrations, design workshops, responding to RFPs and providing specialist support to complex bids as well as on-going life cycle account support.· External 3rd party interaction – working in cooperation with other industry organizations such as consultancies and other vendors on joint projects. · Bid support – RFI, RFP and ITT response input and preparation · Working with product management and marketing to provide constructive input and competitive market feedback aimed at assisting with new product and service specification and campaigns.· Understand and define customer requirements. Answer technical questions regarding IPC products and solutions as well as questions about the integration of IPC products with other systems· Explain the benefits of IPC products in the context of the user environment· Take responsibility for technical action lists· To generate responses to RFP questions as part of a bid team that are; technically accurate, credible and in context.Well written, concise and easily understood, with clear, professional graphics geared to promote IPC’s strengths, delivered in a timely fashion in accordance with agreed schedules.· To gather client suggestions for product enhancements and requirements and communicate those in an organized and prioritized fashion to Product Management· To provide Product and Solution training for internal groups, including Sales teams, new hires, Finance, Executive Management. · To design customized solutions that meet the customers’ needs. Solutions will range from optimization of standard product configurations to design projects involving integration of 3rd party products. Show less

• Pricing of all new systems and recording including sales price, costs and mar- gins for accounts (AllianceMX, PABX, CISCO, Nexus Suite, IQ/IMPACT, NICE, CYBERTECH).• Pricing of Network Services including Voice and Data (ECS and EVS).• Liaise with customer service representatives for pricing and costing of all MAC (Moves, Adds and changes) work.• Work with Product Management to ensure the latest product information, con- figuration and pricing.• Work closely with Pre-sales… Show more • Pricing of all new systems and recording including sales price, costs and mar- gins for accounts (AllianceMX, PABX, CISCO, Nexus Suite, IQ/IMPACT, NICE, CYBERTECH).• Pricing of Network Services including Voice and Data (ECS and EVS).• Liaise with customer service representatives for pricing and costing of all MAC (Moves, Adds and changes) work.• Work with Product Management to ensure the latest product information, con- figuration and pricing.• Work closely with Pre-sales Engineer to understand the customer needs and requirements when providing pricing quote with the accurate configuration.• Assisting Finance with the accurate price and cost when processing contract cover sheet.• Get involved with creation of new products item into our system (pricing tools)• Voluntary to work for Operation Team on weekend job at customer site, in order to acquire better understanding on customer environment and our company products.• System testing during implementation of ORACLE. Show less

Act as interface between customer (Internal/External) and IBM. Set realistic expectations, manage and resolve fulfillment related problems and provide support to customers ensuring a high level of satisfaction in any of the following areas:o Customer master records managemento Order managemento Contract managemento Billing managemento Supply managemento Inventory managemento Accounts Receivable management o Maintain an awareness of orders and returns and… Show more Act as interface between customer (Internal/External) and IBM. Set realistic expectations, manage and resolve fulfillment related problems and provide support to customers ensuring a high level of satisfaction in any of the following areas:o Customer master records managemento Order managemento Contract managemento Billing managemento Supply managemento Inventory managemento Accounts Receivable management o Maintain an awareness of orders and returns and communicates problems / issues to customers and appropriate IBM contact point. o Coordinate communications with customer and work with counterparts to resolve customer disputes and problems. o Respond to customer fulfillment queries and ensure satisfaction with IBM fulfillment practices. o Ensure compliance to all audit guidelines and adhere to all established processes. Show less