I have 12 years of contact center experience as a customer support, sales, and technical advisor. I also took the time and went above and beyond by learning the qualities and skills in social media management, bookkeeping, e-commerce and real estate.I have also been exposed to mentoring tasks during my employment with my previous employer. I was also trained as a Team lead assist during my employment with them.I am skilled at communicating effectively with diverse people across various platforms. I am confident that I have the skills to perform the role that you are looking for. I am also open to feedback and insights.Should there be further questions or clarifications, please reach out to me.Thank you!