Y.A. Perez Email and Phone Number

Organizational Leadership & Development Consultant | Corporate TrainerProvide organizational change management, employee learning and development, and strategic planning solutions (ADDIE) to enhance operational efficiency, increase productivity, and promote blended learning.● 98% customer satisfaction rate obtained and expanded market penetration for Primerica by engaging various state agencies, regional economic and workforce development community leaders, conceiving market segmentation strategies, and training associates in contemporary career development practices.● 96% expansion in multicultural awareness, increased market penetration, and inflated recruitment of diverse talent for Inter-Continental Hotels by facilitating skill-building workshops to resolve performance concerns and promote equitable diversity, inclusion, and belonging employment practices.● 78% boost in employee engagement grasped for the University of Indianapolis by developing a functional 21st workforce program to upskill new managers and supervisors diversity skills.

Coordinate with leadership, institutions of higher learning, and community-based organizations to support the development and implementation of collegiate and career pathways. In partnership with academic units, design, develop, and implement operation protocols to guide marketing, foster college attainment goals, build well-structured support systems, and enhance scholarship offering systems. Provide reporting and monitoring of key college access policies, procedures, and requirements established by legal statutes, board policies, and administrative decisions; enforce FERPA regulations, policies, and practices. ● 100% increase in efficiency in the college admissions process achieved by designing a post-secondary college planning guide website capable of converting long-standing paper processes in an effort to assist students, parents, AVID, JAG, ENL/ESL teachers, and all school staff.● 100%acceptance rate earned for students nominated for the Indiana CICF Prestigious Lilly Scholarship Award - Marion County by utilizing client management and leadership expertise to influence counselors and skillfully navigate diverse viewpoints.● 95% growth in parent and student engagement for senior college planning night incurred by executing an aggressive CRM performance marketing campaign while leveraging community partners and contacts.● 80% surge in attendance for junior college planning night and 70% escalation in FAFSA night participation accomplished by overhauling event programming, marketing tactics, and engaging new strategic partners.● 50% spike in attendance reaped for the INACAC Indy Westside College Fair by managing staff and student volunteers to successfully implement pre-defined assigned duties and responsibilities, clouting local and national partners and contacts, generating innovative CRM marketing campaigns, and designing a simple and accessible online registration and payment system for more than 180 colleges and universities nationwide.

Administered the implementation of the recruitment and enrollment management plan. Designed and facilitated student workforce development pathways in alignment with high-skill, high-wage career clusters. Managed and oversaw staff and student ambassadors related to campus visits and activities. Led the intake services for the undocumented, ESOL, DACA, immigrant, and international communities. Served on local and statewide committees associated with process improvements. Planned, organized, and administered student retention, completion, and success services in concert with the College’s mission, purposes, and resources.● Increased enrollment of traditional and non-traditional students by developing a book of reliablecommunity partners including; high school counselors, community leaders, area businesses, universityrepresentatives, prospective clients, Latino serving institutions, and government officials.● 65% uptick in admissions and increased FTE conversion rates by creating CRM performance marketing campaigns with the sole purpose of converting passive students into qualified leads.● 52% proliferation in enrollment facilitated by cultivating strategic representation in alliance with many external workforce readiness agencies, educational consortiums, Hispanic and Latino serving institutions, and industry-specific groups in matters related to defining employer workforce needs in correlation with student career coaching and apprenticeships.● 28% hike in Hispanic and Latino student enrollment achieved by optimizing tactics for micro andmacro-conversions and offering tools to define personal growth for academic and professional advancement that aligned with current educational and workforce trends.

Taught online courses including Introduction to Business, Principles of Marketing, Principles of Management, Human Resource Management, and International Business Management. Oversaw and implemented various school initiatives to ensure outstanding academic performance and business outcomes. Served as the account liaison for online educational partners, conducted issue resolution, reporting, and curriculum development.

Conducted investigations and acquired data regarding wages, hours, and employment conditions or practices to determine conformity to federal employee protection FSLA laws. Identified violations and provided performance consulting with business partners regarding improved employment practices to promote compliance and adherence to labor laws standards.● 25% employer admittance and agreement to pay back wages for violations enabled thorough review and research of FLSA law, introducing educational programming, and abetting corrective actions.● Diminished FLSA noncompliance for minority-owned businesses by spearheading a tactical endeavor offering educational workshops to minimize violations.

Held positions with several large hotels and restaurants within the Indianapolis area while furthering my education at Purdue School of Engineering & Technology.

Managed all business strategic operations. Liquidated all assets to relocate to the U.S. in 2001.