Promoted to Software Engineering Manager, I led multiple projects within the Open Subsurface Data Universe (OSDU) competency, collaborating with clients such as Microsoft, Exxon Mobil, and TGS to deliver innovative data solutions for the Oil and Gas sector.Data governance frameworks: Led a team to design a data governance framework for seismic data management, ensuring data integrity and usability. This enabled exploration projects to leverage accurate, actionable insights, improving decision-making and resource allocation.System integration with OSDU: Directed the integration of internal systems with the OSDU platform, optimizing data throughput and storage. These efforts enhanced data accessibility across platforms, meeting customer demands for high-performance data solutions.Data-driven risk management: Utilized KPIs and dashboards to monitor project health and define risk mitigation strategies. Analyzed data to adjust plans, resulting in a 20% reduction in project risks and increased stakeholder confidence.Hands-on code reviews and mentorship: Conducted regular code reviews for Python and Java projects, improving code quality and reducing technical debt. Mentored junior engineers, resulting in a 20% improvement in code consistency and fewer post-deployment issues.Enhanced team productivity: Fostered a Lean-Agile mindset and optimized workflows, increasing team productivity by 25% and reducing time spent on non-value-adding activities.Talent recruitment and team development: Successfully recruited and onboarded engineers for cross-functional teams working on data governance and system integration projects. Mentored junior engineers and helped retain top talent by fostering a supportive and growth-oriented environment. This resulted in a 20% increase in team retention over two years.

Key contributions as Senior Software Engineer:Implemented GDPR compliance: Collaborated with legal, business, and engineering teams to audit data flows and ensure compliance, protecting QVC from regulatory fines while maintaining service continuity.Delivered installment payment system: Developed and launched a new installment payment feature for the Italian market, integrating payment gateways into the CRM, boosting customer satisfaction and meeting tight deadlines.Legacy support: Debugged, tested, and improved application performance, serving as an escalation point for production issues and optimizing database tables for better performance.Call center scenario development: Developed customized eScript and VBScript solutions, enabling new call center scenarios to be processed by a single agent, reducing call duration and operational costs.Architectural and technical analysis: Provided architectural guidance for the integration tier (Java-based), facilitating API communication between Siebel endpoints and client-side services, improving reliability and performance.Achievements as Tech Lead:Cross-functional collaboration: Coordinated CRM, mobile, and IT teams, reducing development time for major releases by 25% through improved communication and task alignment.Knowledge base and onboarding: Created a knowledge base that reduced onboarding time by 50%, ensuring smooth transitions during high turnover and successive team rotations.Reduced technical debt: Used system performance metrics to audit and reduce technical debt by 40%, improving overall system performance and resource allocation.Release management: Enhanced CI/CD pipelines, increasing unit test coverage from 20% to 70-80%, resulting in improved code quality and minimized deployment issues.Team management: Guided the team to align with client needs, resolving communication gaps and ensuring cross-cultural understanding, which improved collaboration and outcomes.

- Led the activities of 3 developers in order to ensure the design and configuration of the applications met all business requirements- Designed and built application enhancements.- Supported business and test analysts to ensure the applications met all business requirements.- Written documents for Change Requests and Hot Fixes.-Performed debugging, analyzing, testing, correcting and fixing errors and problems.-Provided instructions for fixing as well as fixes.-Optimized database tables reaching better performance. -Provided consultation between developers and business analysts.-Provided architectural and technical analysis of functional designs.

Implementing Oracle Siebel CRM for cross-border banking of Sberbank Russia.• Lead a team of 2 developers.• Analyze GAPs, GRs and provide detailed instructions to junior developers.• Provide real-time integration between retail Siebel CRM and external systems implemented with EAI.Implementing Oracle Siebel CRM (Financial Services) for corporate banking of Sberbank Russia.• Lead a team of 4 developers.• Analyze GAPs, GRs and provide detailed instructions to junior developers.• Provide real-time integration between retail Siebel CRM and external systems implemented with EAI.• Modify business processes (Business Components, Workflows, Business Services, eScript)• Load and migrate data with EIM.

Implementing Oracle Siebel CRM (Financial Services, Marketing and Call Center) for retail banking of Sberbank Russia. • Design business requirements.• Provide consultation between department of administration and business analysts.• Provide architectural and technical analysis of functional designs.• Provide development of new solutions for Siebel CRM application.• Perform customization development (CTI, Workflow, EAI, UI).• Write program code on eScript (JavaScript) to provide custom solutions for business process.• Perform debugging, analyzing, testing, correcting and fixing errors and problems; • Provide integration between retail Siebel CRM and external systems implemented by using Siebel Enterprise Integration Platform methods such as integration objects, web-services, jms queues etc. • Design and develop business process of moving client records between different segments depending of the sets of segmentation criteria.• Create and tuned-up functionality of client’s service team with different types of restrictions, notifications and requests of approvals based mainly on workflows.• Optimize database tables reaching better performance.• Prepare SmartScript and TaskUI processes.• Build print views for different types of documents, including contracts, applications, itineraries etc. using BI Publisher.• Refactor suboptimal solutions, primarily disjunct eScript code to workflows, named methods and business services.Implementing Oracle Siebel CRM (Financial Services) for Independent Pension Fund Sberbank Russia.• Construct integration layer utilized to load data to Siebel from several third-party information systems.• Compose and apply XSL transformations to modify external data to suit Siebel data model.• Change vanilla Siebel web templates and CSS to satisfy customer requirements.

Implementation of Siebel CRM Financial Services for the purposes of debt collection process in Belros Bank, Minsk. • Composed business requirements• Wrote GAP and GAP resolution.• Configured Siebel Financial Services to meet business requirements.• Installed, configured, and administered application, gateway, web, and database servers for the given Siebel enterprise.• Defined integration objects and workflows to interconnect the banking software.Implementation of Siebel Call Center for the purposes of outsourcing call-center. BSL Contact, Minsk• Configured UI for call center agents.• Composed SmartScripts for different types of user scenarios.• Tuned Siebel CTI integration with Panasonic PBX + Asterisk + Queuemetrics including conference calls, call transfers, IVR etc.• Developed reports using Oracle BI Publisher.• Implemented business logic to divide calls, phone scripts and reports between different routes inside call-center.

Installation, tuning and maintaining of Oracle Application Server 10g