Managed a team of officers, fostering academic excellence and leadership through structured chapter initiativesCoordinated events to engage students and strengthen chapter presenceBuilt partnerships within the college community to support sustainable projects and foster positive changeLed the chapter’s Honors in Action Project to document and preserve stories of student activism, promoting civic engagementDirected the College Project on greenhouse restoration, integrating hydroponic farming to support the campus food pantry

Actively participated in chapter events and service projects, building teamwork and communication skillsContributed to chapter initiatives and events that emphasized Phi Theta Kappa’s pillars of scholarship, leadership, fellowship, and serviceTapped into professional development opportunities, including PTK’s Edge courses and member-exclusive resourcesSupported a collaborative environment, aligning with PTK’s mission of enhancing academic success and community involvement

Lead the continuous improvement of inventory, warehouse operations, and logistics while cultivating relationships with partners, suppliers, and clientsCollaborated with a diverse team to streamline project workflows, enhancing overall efficiency and productivity through effective communication, mutual support, and shared problem-solving strategies.Managed the purchasing function for high-volume manufacturing operations, negotiating favorable terms with suppliers and implementing cost-saving strategies without compromising on qualityRaise support tickets to address user feedback on our website and administrative interface

Enriched key client relationships, identified new business opportunities and developed customized paint solutionsOptimized shipping schedules, ensuring timely delivery of raw materials and finalized productsExcelled in handling customer inquiries and resolving complaints with expertise in paint products and applicationsProcessed customer orders with a keen attention to detail, ensuring accurate fulfillment and timely dispatch

Established sales goals and devised sales forecasts and individual goals for associates on a daily basisCoordinated inventory control, receiving, merchandising, and store maintenanceExtended customer subscriptions, giving discounts and promotions to ensure high customer retention rates

- Performed store opening duties, including counting cash drawer and checking equipment for proper functioning- Extended customer subscriptions, giving discounts and promotions to ensure high customer retention rates- Tracked down sources of special products and services to meet customers’ needs

- Interacted with clients to create a quality web presence, and delivered excellent designs and services- Brought excellent customer service to the clients when it came to implementing changes and additional features- Provided maintenance and support for their websites and designs on a monthly basis

Improved the Social Studio application by solving user problems regarding iconography, complex navigation, and personal data synchronizationExecuted extensive audits on variations between LinkedIn’s native UI and Social Studio’s LinkedIn Composer/Preview UIEnhanced customer experience by programming new dynamic features like additional input controls, navigational and informational components

- Shadowed managers and supervisors, and practiced workplace etiquette.- Received a certificate of completion

- Instructed six high school students how to build and design a website - Final Project pertained to a health clinic locator in Newark, and accepted submissions from new or unlisted clinics into the website.- Contributed 160 volunteer hours towards instructing my team