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Yared A. Email & Phone Number

IT Support Engineer at Bridgetech plc

Location: Addis Ababa, Ethiopia 2 work roles 3 schools

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✓ Verified Jul 2026 3 data sources Profile completeness 86%

Current company

Bridgetech plc

Role

IT Support Engineer

Location

Addis Ababa, Ethiopia

Who is Yared A.? Overview

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Quick answer

Yared A. is listed as IT Support Engineer at Bridgetech plc, based in Addis Ababa, Ethiopia. AeroLeads shows a matched LinkedIn profile for Yared A..

Yared A. previously worked as Hardware Technician at Jupiter Trading. Yared A. holds Bachelor'S Degree, Computer Science from Mekelle Universtity ,Ethiopia.

Profile bio

About Yared A.

In my current positions as an IT and Systems Engineer in one of the renowned private IT company called, BridgeTech, I provide an on-site and remote support to clients on different software and hard ware related requests and concerns. In particular, my support includes, but not limited to, installation, testing and configuration of hardwares and software to our clients and act as the first line of support for trouble- shooting for hardware, software and network systems. In my current as well as past roles, I serve at least 10 customer queries per day; such that significant number of customers have so far witnessed with documentation that I am providing them with a timely, quality and professional services with a friendly customer –service approach.With my best customer relationship skill, I have managed to respond and resolve from basic queries to advanced trouble-shooting issues; providing feedback to the customers in defined timelines; and escalating more serious issues to relevant stakeholders( as needed) as well as making recommendations to prevent future problems. In addition to my technical skills of trouble shooting of technical issues, I have had an experience in documenting process and maintaining service records; with an aim of identifying gaps, improving services and maintaining performance reports for the company. I have excellent organizational, multi-tasking skills, timeline prediction as well the ability to work independently or with a team.

Current workplace

Yared A.'s current company

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Bridgetech Plc

IT Support Engineer

2 roles

Yared A. work experience

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It Support Engineer

Current

Bridgetech Plc

Addis Ababa,Ethiopia

-Provided desktop and server support.-Designed and installed computer hardware configurations.-Setting up and configured new laptops and desktops.-Installed, upgraded and Troubleshoot software, LAN, WAN and Wireless Network.-Assisted users through telephone, email, and/or onsite support -Trained staffs on newly installed hardware and software systems and assessing the technical needs -Meeting with the IT manager to discuss system needs.-Ensured security software is kept up to date.-Performed and test routine system backups and restores.-Prepared national and international tender documents for the procurement of computers, computer spare parts, and other IT related equipment (including network cables and office machines) and evaluation of tender documents and checks the specification of procured IT equipment

Aug 2012 - Present

Hardware Technician

Jupiter Trading

Addis ,Ababa Ethiopia

-Diagnosed and troubleshoot computer issues. -provided technical support to telephone and email requests from users for all PC hardware, Software and associated peripherals -Installed software’s and configured new equipment’s, including desktops Pcs and terminals for all users in the organization.-Provided training for the customers efficiently before the equipment is delivered.-Conducted through pre maintenance inspection to the hardware’s such as computers, printer, fax, photocopy machines etc-Repaired and maintained his/her respective machines -Delivered the machine after the customer trained properly

Aug 2010 - May 2012

3 education records

Yared A. education

Bachelor'S Degree, Computer Science

Mekelle Universtity ,Ethiopia

Ccna, Computer Systems Networking And Telecommunications

Cisco Networking Academy

Lenovo /Ibm Product Trainings

Lenovo/Ibm

FAQ

Frequently asked questions about Yared A.

Quick answers generated from the profile data available on this page.

What company does Yared A. work for?

Yared A. works for Bridgetech plc.

What is Yared A.'s role at Bridgetech plc?

Yared A. is listed as IT Support Engineer at Bridgetech plc.

Where is Yared A. based?

Yared A. is based in Addis Ababa, Ethiopia while working with Bridgetech plc.

What companies has Yared A. worked for?

Yared A. has worked for Bridgetech Plc and Jupiter Trading.

How can I contact Yared A.?

You can use AeroLeads to view verified contact signals for Yared A. at Bridgetech plc, including work email, phone, and LinkedIn data when available.

What schools did Yared A. attend?

Yared A. holds Bachelor'S Degree, Computer Science from Mekelle Universtity ,Ethiopia.

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