- Support Project Owners and Scrum Masters with Portfolio Management and DevOps tools

- Provided operational and technical application and system support to the RSM customers and business functions.

- Built a data storage for golf course information.- Used a web scraper to collect the data. Stored the data using MySQL.- Built support for data export and used Tableau to present the results to the customer.

- Built a data pipeline to power a prediction model using Python. - Developed a machine learning model that predicted cargo type carried on a vessel. Resulting model was comparable to a commercial solution from Datarobot.- Used NumPy, Pandas, SciKit-Learn, and Plotly Python libraries. Used Gradient boosted decision trees as the prediction model.- Supported migration of 600+ servers from on-prem environment to AWS by establishing server decommissioning process. - Provided analytical reporting on 900+ servers and 100+ applications in Service Now CMDB and Troux configuration tool to assure GDPR compliance of all company’s websites. - Developed technical documentation and operational runbooks for integration and maintenance of newly acquired Platts platforms/applications.

- Supported agile transformation by establishing new processes of project approval and software development. - Conducted training on new reporting platforms and project prioritization processes for project managers and PMO coordinators. - Worked closely with offshore Serena support team in building custom reports on resource allocation, project and team health, and budget tracking to improve project transparency. - Managed project and resource inventory data in VersionOne, leading to yearly decrease in license expenditure of $67,000. - Was involved in resource management framework implementation in HP-PPM reporting platform including data collection, analysis, resource usage and allocation reporting. - Created a resource setup guide for support teams, resource pool managers and project managers with further framework support.

- Involved in requirements gathering, data analysis and troubleshooting for Salesforce CRM.- Migrated the customer related files from Oracle CRM on Demand to Salesforce using Apex.