Yaroslav M. Email & Phone Number

Yerevan, Armenia

Yerevan, Armenia

-Dedicated a year+ to exploring various tech domains: software development, DevOps, and QA testing-Enhanced practical skills through industry-relevant courses (some with certificates linked to profile)-Specialized in QA for game development after extensive research and hands-on practice.

From junior implementation engineer to senior implementation/QA engineer.- Customized and integrated SOLAR (software solutions to retail banking businesses and globalprocessing companies) products. Full integration cycle, from collection of requirements and projectdecomposition to UAT and commissioning.- Developed the test strategy and architecture of automated (via Solar Testing Toolkit) test coverage for big project, and also reviewed large and complex test projects consisting of hundreds of multi-component test scenarios developed by a team of 10+ people. I also developed more than a thousand complex test scenarios/templates myself in dozens of projects.- Independently integrated entirely new product from scratch. Ensured comprehensive test coverage,developed documentation, and streamlined the delivery process. The result was not only fullyfunctional, well-tested and optimized solution but also a detailed integration and testing process forthose who will integrate this module into other projects.- Successfully completed about ten projects of varying complexity, both as part of a team and as anindependent specialist.- Tests created by me or under my surveillance made it possible to improve the quality of the deliveredproduct and speed up the processes of module integration for clients, thereby reducing debugging costsand increasing the company’s reputation.Testing areas:- ISO8583 messages (Issuer and Acquirer, multiple IPS, POS, ATM)- HTTP incoming and outgoung queries (XML, JSON)- SQL queries- EMV and HSM.Setup and support internal instances:- UNIX based instances- TeamCity- ORACLE DB, PostgreSQL- RabbitMQ, Kafka- GitLab- Nginx- Bash.

From tier 1 to tier 2 IT support.-Round-the-clock support for clients from all over the world.-Infrastructure maintenance and development-Troubleshooting, analysis and resolving difficult issues-Internal and external documentation-Manual and automated (selenium) testing: web, mobile app, desktop solutions-Creating different financial reports from SQL DB-DB administration and customisation-Indexes forecasting solution supportTechnology stack:-MariaDB-Excel-Cryptocurrencies (Blockchain, wallets, stock exchanges)-UNIX managing and using-Shell scripting-Selenium-Postman

Tier 1 IT customer support, resolving customers issues, chat-, email- and phone-based support.Also support via TeamViewer.Technology stack:-Front-end web-CMS-Bitrix24-MySQL, SQLite-CRM-Internet shops

From a 3rd category specialist to a highest category specialist (internal ranking).Tier 1 IT technical support, resolving customers issues, phone-based support.Also support via TeamViewer.Technology stack:-TCP/IP-LAN/Internet communications-MicroTik-PPPoE-Ubiquiti-Bash-CRM

Information Systems And Technologies

Technological Machines And Equipment