Yaroslav Ishchenko Email & Phone Number

Odesa, Ukraine

Main responsibilities:- Writing scripts to automate tasks- Creating run books for all operations: installing, configuring, patching, monitoring and control of Linux servers and services/applications on them- Linux automating administration with automating checking: controlling a large number of Linux servers- Continuous Integration and Continuous Deployment of a large variety of software products to test, staging and production systems- Profiling php and C++ applications- Gathering systems and applications (dockerized also) log-files for Zabbix and Kibana- Backup and restore operations- Cloud services administration- Database administration- Troubleshooting and debugging- Intercommunication with DevOps Ankara Team- Taking part in support level 3 activitiesTools and Technologies:- Linux, Ubuntu- Ansible- Terraform- Amazon Web Services- Docker- Git- Nginx- PHP-FPM- MongoDB- RabbitMQ- Zabbix

Odesa, Ukraine

Main responsibilities: - 24x7 Technical Support for Production Sites - Technical Support for Staging Sites- Application Release Management- Technical troubleshooting for application issues- Automation Tools support and developmentTools and Technologies: - Linux, Ubuntu - Ansible, Jenkins, Git - Apache HTTPD, Adobe Experience Manager - Amazon Web Services- Akamai CDN- Bash

Main responsibilities: - Provide product technical support and consulting to Customers- Resolve user related problems providing guidance and expertise- Deep troubleshooting for Customer cases- Document problem troubleshooting steps- Escalate and follow up on incident when solution is out of Support Department scope- Communicate to the Management about any significant problem that affects or degrades the services- Develop and implement support initiatives including knowledge bases, technical and modelling techniques- Enterprise Environments creation- KB Articles and Video Tutorials creation- Automation Tools support and developmentTools and Technologies:- Linux, Windows Server- OpenLDAP, Active Directory - Bash, Python, PowerShell - HAproxy, MS Cluster Suite - Apache, Nginx, IIS - VMware vSphere, Docker - ElectricFlow (Continious Integration/Delivery)- Amazon AWS- Bash, Groovy - Ansible

Ccna, Cisco Network Academy

German Language Courses

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