Yash Apte Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

• Handling daily operations in the reservations office.
• Handling the department in the absence of the Immediate Manager.
• Reconfirmation of Reservations and complete correspondence check prior to day of arrival.
• Ensuring smooth handling of Room Reservations and providing accurate information to all allied sections of Front Office and Accounts & Finance department.
• Train new reservation, front office and banquet & sales staff on reservations standard, processes and rate codes on Opera, talk lines and better selling techniques.
• Meet regular guests in order to build a rapport with clients and ensure brand loyalty.

Pune, Maharashtra, India

Worked in Food & beverage department, House keeping & Food production.Key Responsibilities:- Service, Accommodation & Operations, Food production.- Assisting seniors and associates in day-to-day operations.- Handling guest requests and calls.- Stock verification & maintenance (audit).- Preparing & maintaining various departmental reports.- Floor shift in.

B.Sc In Hotel Management, Catering Technology And Tourism, Hospitality Administration/Management

Advanced Diploma In Hospitality Studies, Hospitality Administration/Management

Bachelor Of Commerce - Bcom, Applied Economics