• Providing the quick support and solutions to the client's network issues. • Configured and troubleshoot client's network based issues on VPN and checkpoint firewalls • Help the client to resolve vulnerabilities issues in their network.• Reproduce, troubleshoot and debug customers' issues in a lab environment without impacting the production environment. • Work closely with Check Point R&D to reproduce and identify software bugs and verify hotfixes. • Troubleshooting network-related issues including VPNs, firewall security, cluster issues, configuration issues.• Engage with the team to provide support to the client for the installation, implementation, and maintain the documentation of the technical issues in the customer’s environment.

• Identifying hardware and software solutions• Perform troubleshooting and triage methods to identify issues with all resort technologies.• Technical support covering the installation, configuration, and administration of the various Products used by the Rogers Customers, including Ignite TV, Internet, and Home Phone.• Resolving technical problems with Local Area Networks (LAN), Wide area Networks (WAN), and other systems.• Documenting, tracking and monitoring the problem to ensure a timely resolution.• Providing support to end-users on a variety of issues. Identifying, researching, and resolving the technical problems.

Calling respondents to gather information needed to inform our researchData entry, reviewing data, validating data. Assists in the development and design of different research methods such as surveydata collection, analysis, and integration of data from multiple sources; conducting primary research activities. Completing the targeted number of survey completions required to educate and inform the specific research study assigned

• Built an mobile application using Dart/ Flutter/ Android studios• The application tracks users entering an event utilizing a QR scanner that, when scanned, communicates to a database using a restful API• MasjidPass allows members to attend events safely, therefore assisting in preventing the spread of Covid-19

Interacting with others in an accepting and respectful manner· Provide information to customers regarding latest deals and policiesIdentify price of goods and tabulate total payment required using electric cash register and optical price scanner· Receive and process payments by cash, credit card or automatic debit