• Execute professional and courteous engagement with customers, ensuring a positive and informed shopping experience.• Provide comprehensive product knowledge and assist customers in making well-informed purchasing decisions.• Resolve inquiries and concerns promptly, exhibiting effective problem-solving skills.• Collaborate with team members to maintain a seamless and efficient customer service operation.

• Orchestrated income billing, e-way bills, and dispatch management.• Negotiated charge releases with partner companies via email.• Initiated and oversaw the company's first-ever export deal, contributing to business expansion and growth.• Improved dispatch coordination, enhancing customer satisfaction.• Successfully negotiated and secured timely charge releases.

• Proficient in AutoCAD with hands-on experience in drafting and design.• Played a key role in crafting and enhancing digital content for the company website, implementing strategic keyword research for search engine optimization.• Elevated the online presence of "Inoby Furniture Design" through effective social media management.

• Gained practical experience in income billing and e-way bill processes.• Assisted in the management of the dispatch department, contributing to efficient operations.• Oversaw charge release procedures by coordinating with relevant companies through effective email communication.