Yash Soni Email & Phone Number

Burlington, Ontario, Canada

• Lead a team of 5+ associates to achieve a 20% increase in customer satisfaction scores through effective service and problem resolution.
• Improve overall department performance and compliance with company policies by 25% through quality checks and vendor coordination.
• Maintain organized and efficient department operations, reducing overstock situations by 30%.
• Coordinating with ASM’s (Assistant Store Manager) to ensure cohesive operation withing my department and to address any store-wide issues or initiatives
• Develop and implement training sessions for associates, increasing team productivity by 15% and reducing onboarding time for new hires by 20%.
• Analyze sales data to identify top-performing products, optimizing shelf placement and increasing sales for those items by 18%

Burlington, Ontario, Canada

• Assisted customers in locating products, enhancing customer satisfaction by 10%.
• Maintained shelves, ensuring timely removal of expired items and a clean display, which led to a 15% improvement in stock organization.
• Processed incoming merchandise and rotated inventory to maximize product turnover by 20%.
• Collaborated with the inventory team to streamline stock management, reducing stock discrepancies by 8%.

Ahmedabad, Gujarat, India

• Designed and developed medical devices, achieving 100% compliance with safety standards and regulatory requirements.
• Conducted Failure Mode and Effects Analysis (FMEA) and risk assessments, reducing equipment risk incidents by 20%.
• Collaborated with cross-functional teams, enhancing project completion rates by 30% while focusing on quality and safety.
• Supported validation processes, ensuring 100% adherence to FDA and ISO 13485 standards.
• Provided technical training to healthcare professionals, increasing effective equipment use by 40%.

Postgraduate Degree, Quality Assurance Manufacturing And Management

Postgraduate Degree, Project Management

Bachelor'S Degree, Biomedical/Medical Engineering, Cgpa - 8.51