Customer Operations And Experience Supervisor
The Indian Supermarket
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Yash Gajjar Email & Phone Number
Customer Operations and Experience Supervisor
at
The Indian Supermarket
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Operations and Experience Supervisor
Location
Kitchener, Ontario, Canada
Who is Yash Gajjar? Overview
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Quick answer
Yash Gajjar is listed as Customer Operations and Experience Supervisor at The Indian Supermarket, based in Kitchener, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Yash Gajjar.
Yash Gajjar previously worked as Business Analyst at Kofax and Business Analyst at Magna Infotech. Yash Gajjar holds Graduate Certificate, Cloud Data Management from Conestoga College.
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The Indian Supermarket
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Profile bio
About Yash Gajjar
Passionate Business Analyst with a strong commitment to integrity, a robust work ethic, and excellent leadership abilities.Over 3+ years of experience in comprehending Business Requirement gathering, Business Analysis, and Business Process Modeling.Demonstrates exceptional awareness of early indicators of economic downturns and adapts strategically.Proficient in designing and rigorously testing intricate SQL queries, creating seamless interfaces between SQL and Excel.Well-versed in Software Development Life Cycle (SDLC) methodologies including Agile/Scrum and Waterfall.Proficient in the complete project lifecycle, encompassing requirement gathering, data modeling, scripting, development, andthorough testing of dashboards using Tableau and Power BI.Exhibits a sound understanding of project life cycles, project management processes, principals, knowledge areas, and various project management tools, including MS Project.Skilled in creating defect tracking tools using HP Quality Center and Jira.Adept at performing Business Process Re-engineering, GAP Analysis, SWOT analysis, Risk analysis, and Impact analysis to ensureseamless alignment of legacy system infrastructure with new business requirements.Organized and dependable candidate successful in managing multiple priorities with a positive attitude, and willingness toshoulder additional responsibilities to meet team objectives.Designed, developed, and monitored Key Performance Indicators (KPIs) and created dashboards for their tracking.Experienced in Snowflake data enablement, data governance, data quality, and security policies.Proficient in AWS data management and Snowflake data platform integration.
Current workplace
Yash Gajjar's current company
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3 roles
Yash Gajjar work experience
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Business Analyst
Designed and crafted a business intelligence dashboard using Tableau Desktop, offering executive management access to past, current, and projected sales data.Proficient in translating intricate functional, technical, and business requirements into actionable architectural designs. Developed custom queries and reports to ensure quality verification and seamless information sharing. Expertise in storyboarding backlog items in Agile and tailoring items to align with business needs. Authored Business Requirements (BRD), User Requirements, and Functional Requirements (FRD). Generated data queries and reports utilizing various tools. Established and maintained technical documentation, showcasing experience in ETL data integration from diverse sources. Conducted comprehensive business analysis to evaluate driving factors and presented findings effectively. Supervised daily operations and sales functions, maximizing revenue, customer satisfaction, and employee productivity. Delivered financial insights to business units, improving financial performance and identifying potential risks and opportunities. Developed and executed performance improvement strategies and plans, fostering continuous enhancement. Conducted JAD sessions involving management, development, and user teams to streamline requirement clarification and facilitate improved communication. Presented reports to internal and external stakeholders through Confluence and Jira. Resolved operational problems, leading to improved efficiency and exceptional service delivery. Conducted thorough research, consolidating information from various sources and presenting valuable insights. Managed Snowflake data platform integration, data governance, and ensured data quality and security compliance. Implemented AWS data management solutions and security policies for data protection and compliance.
Business Analyst
Magna Infotech
Actively participated in weekly walkthrough and verification meetings with diverse project stakeholders.Collaborated closely with various project stakeholders, SMEs, and staff to comprehend and document business requirements.Created business requirement documents and functional specifications.Integrated live Tableau dashboards into PowerPoint presentations, ensuring up-to-date information.Formulated reporting solutions in Excel and Power BI, sourcing data from SQL data sources using complex queries.Utilized Agile methodologies to define and estimate user stories.Facilitated daily Scrum Meetings and effectively resolved impediments.Identified process inefficiencies through gap analysis, presenting practical solutions.Teamed up with the finance department to enhance invoicing accuracy for products, services, software, and logistics.Led projects and analyzed data to pinpoint opportunities for improvement.Supported existing integrated platforms and introduced new integrations using third-party integration tools to optimize business processes and operations. Employed HP Quality Center as a repository for requirement analysis, test case design, execution, bug tracking, and reporting.Conducted comprehensive research, consolidating information from diverse sources and presenting insightful results.Maintained an exceptional attendance record, consistently arriving ready to start work promptly.Designed Tableau dashboards to monitor KPIs and product performance using data from various sources. Created interactive dashboards and reports using data visualization tools to present findings to stakeholders.
Aug 2020 - Nov 2022
2 education records
Yash Gajjar education
Graduate Certificate, Cloud Data Management
Bachelor Of Engineering - Be, Information Technology
FAQ
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What company does Yash Gajjar work for?
Yash Gajjar works for The Indian Supermarket.
What is Yash Gajjar's role at The Indian Supermarket?
Yash Gajjar is listed as Customer Operations and Experience Supervisor at The Indian Supermarket.
Where is Yash Gajjar based?
Yash Gajjar is based in Kitchener, Ontario, Canada while working with The Indian Supermarket.
What companies has Yash Gajjar worked for?
Yash Gajjar has worked for The Indian Supermarket, Kofax, and Magna Infotech.
How can I contact Yash Gajjar?
You can use AeroLeads to view verified contact signals for Yash Gajjar at The Indian Supermarket, including work email, phone, and LinkedIn data when available.
What schools did Yash Gajjar attend?
Yash Gajjar holds Graduate Certificate, Cloud Data Management from Conestoga College.
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