Process oriented Senior Operations Analyst at Infor Global Solutions supporting multiple teams and leadership in PMO. Scrum certified with 9 years of experience in project management specializing in Data Analysis, Process Mapping, Business Process Improvement, Automation, PMO Admin, Utilization and Governance. Areas of strength and key skills includes: -Process Improvement / Root Cause Analysis / Gap Assessment / Process Documentation / Product Management / PMO Operations / Process Optimization / Incident Management / Communication / Problem Solving / Adaptable / Team Player
Listed skills include Certified Scrum Master, Project Management, Microsoft Project, Business Process Improvement, and 2 others.