Quality Assurance Specialist
CurrentI am thrilled to share that I have achieved a lifelong dream of joining Adobe.It has always been my beacon of innovation and creativity, and now, I get to be part of this incredible journey.#Adobe #LifeAtAdobe
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Yash Bhalla is listed as Quality Assurance Specialist at Adobe, a with 25166 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Yash Bhalla.
Yash Bhalla previously worked as Quality Analyst at Hcltech and Business Analyst at Hcl Technologies. Yash Bhalla holds Master Of Computer Applications - Mca, Information Technology from Amity University.
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As a Quality Assurance Specialist at Adobe, I am dedicated to delivering exceptional quality and process excellence.My technical expertise encompasses Genesys, Siebel, Adobe Commerce, Amazon Connect and Dynamics 365.Core Areas also include quality management, process improvement, auditing, and advanced proficiency in Excel and Power BI.Additionally, I possess proficiency in ServiceNow.I excel in critical thinking and sentiment analysis, allowing me to effectively identify and resolve issues. My meticulous attention to detail, exceptional communication abilities, and positive disposition facilitate collaboration within teams and contribute to continuous improvement.
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I am thrilled to share that I have achieved a lifelong dream of joining Adobe.It has always been my beacon of innovation and creativity, and now, I get to be part of this incredible journey.#Adobe #LifeAtAdobe
Noida, Uttar Pradesh, India
• Conducting thorough process analysis to enhance client satisfaction and business growth• Establishing robust quality control procedures to boost operational accuracy• Analysing data from various sources, identifying trends and areas for improvement• Assessing business processes to spot inefficiencies and non-compliance, fostering operational effectiveness• Creating and updating documentation of quality control processes and SOPs• Identifying potential operational risks, proposing mitigation strategies for business continuity• Defining and monitoring KPIs, suggesting remedies for identified concerns• Conducting training sessions on quality control processes and standards• Collaborating with cross-functional teams to integrate quality control measures• Staying updated on industry trends, identifying opportunities for process enhancement• Participating in audits to ensure compliance, addressing findings, and implementing corrective actions• Leading case analysis and escalations, adopting efficient resolution strategies
Noida, Uttar Pradesh, India
• Conducted comprehensive process analysis to deliver effective solutions, drove client satisfaction and business growth• Led case analysis and escalations, ensured suitable methods for efficient resolution• Managed XSAT Siebel database for organizational use, enhanced data accessibility and management• Leveraged SQL servers for structured data handling, improved database efficiency• Utilized advanced Excel capabilities for data sorting and representation• Managed software administration tasks including access generation, user profile management, and handling tool outages
Gurugram, Haryana, India
• Formulated and executed strategic plans to meet organizational objectives and enhance operational efficiency• Identified and cultivated new business opportunities, increasing revenue and market share• Created compelling proposals and presentation materials, boosting brand visibility and customer engagement• Fostered and maintained strong customer relationships, resulting in high customer retention and loyalty
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Yash Bhalla works for Adobe.
Yash Bhalla is listed as Quality Assurance Specialist at Adobe.
Yash Bhalla is based in Noida, Uttar Pradesh, India while working with Adobe.
Yash Bhalla has worked for Adobe, Hcltech, Hcl Technologies, and Jw Marriott.
Yash Bhalla's colleagues at Adobe include Marius Brandusa, Asma Alrawahi, Asmit Jena, Ritika Patel, and Gino Tabuada.
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Yash Bhalla holds Master Of Computer Applications - Mca, Information Technology from Amity University.
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