Yashesh Kumar Email & Phone Number

Delhi, India

Connaught Place

As a seasoned professional specializing in lead management and MIS administration, I bring a wealth of expertise to the table. With a focus on optimizing operational efficiency, I am proficient in managing anchor-wise lead MIS for diverse programs, particularly excelling in the domain of Dealer Finance. My role extends to the meticulous creation and allocation of leads to location Relationship Managers (RMs), ensuring seamless communication channels between RMs, customers, and local teams. I also take pride in leading end-to-end system-related tasks, collaborating closely with PID/SID to ensure smooth execution. Additionally, I oversee the coordination efforts for Vendor Finance leads, orchestrating borrower interactions and streamlining lead processing until limit setup. While I excel in generating insightful MIS reports, I ensure that all lead-related MISs and renewals are managed centrally, facilitating informed decision-making. With a proven track record of delivering results and a commitment to excellence, I am poised to drive success in any dynamic environment.

Results-driven Senior Client Servicing Executive with a strong background in template based web development and client relations. Proven ability to manage client accounts, handle inquiries, and deliver exceptional customer service. Proficient in Excel, Sales, Customer Handling, Cold Callings, Email Writing, and Microsoft Dynamic 360.Highly motivated and results-driven Senior Client Servicing Executive with a strong background in web development and client relations. Proven ability to manage client accounts, handle inquiries, and deliver exceptional customer service. Seeking a challenging role to leverage my skills and contribute to the success of a dynamic organization.

Gitorni

As a Client Servicing Executive at Swiggy, I maintained strong relationships with restaurant partners, addressing concerns and maximizing satisfaction. I facilitated smooth onboarding processes and provided comprehensive training on platform features. Proactively resolving issues, I collaborated across teams for swift solutions. Conducting regular performance reviews, I analyzed metrics and implemented strategies to enhance partner visibility and profitability. Collaborating on promotional campaigns, I drove customer engagement and sales. Staying updated on industry trends, I provided valuable insights to partners for competitive advantage. My achievements include exceeding onboarding targets, boosting order volumes through targeted campaigns, and maintaining high client retention rates.

Rohini, Delhi, India

As a Customer Support Executive specializing in holiday packages, I excel in providing comprehensive assistance to travelers, from itinerary planning to issue resolution. My role involves leveraging strong communication skills to address inquiries, manage reservations, and ensure seamless travel experiences. I possess a keen eye for detail, enabling me to coordinate with vendors and process payments efficiently. With a passion for travel and a commitment to exceptional service, I contribute to creating unforgettable holiday memories for customers. My expertise in delivering personalized recommendations and resolving issues promptly makes me an invaluable asset to any travel company's team.

Bachelor Of Commerce - Bcom, Business Administration And Management, General

Commerce