Client Relationship Manager| Bim Cordinator
Current• Headed the Pre-Sales team, leading impactful presentations on BIM Services solutions to clients across various sectors, resulting in a remarkable 20% quarter-to-quarter increase in client conversion.• Successfully achieved and surpassed a target of 15 monthly meetings with new clients, showcasing the organization's capabilities and fostering solid relationships.• Collaborated effectively with Sales, Estimation, and Production departments, resulting in a streamlined project execution… Show more • Headed the Pre-Sales team, leading impactful presentations on BIM Services solutions to clients across various sectors, resulting in a remarkable 20% quarter-to-quarter increase in client conversion.• Successfully achieved and surpassed a target of 15 monthly meetings with new clients, showcasing the organization's capabilities and fostering solid relationships.• Collaborated effectively with Sales, Estimation, and Production departments, resulting in a streamlined project execution process and a 15% reduction in project delivery time.• Implemented initiatives with the Learning and Development department, enhancing the software and technical skill set of organization's professionals, contributing to a 25% improvement in project efficiency.• Revitalized dormant customer relationships, resulting in a 15% increase in repeat business and customer loyalty.• Utilized strategic outreach methods, including cold emails and LinkedIn messages, generating a 30% increase in qualified leads.• Managed the inquiry flow efficiently, resulting in a 20% reduction in response time and improved customer satisfaction.• Achieved a 95% accuracy rate in updating intricate details in the CRM software i.e. Salesforce.• Conducted comprehensive training sessions for new joiners on Salesforce, improving onboarding efficiency by 20%.• Facilitated seamless coordination among customers and general contractors, contributing to a 10% improvement in project quality and on-time delivery.• Project Coordinator: Functioned as the project coordinator for the Terminal 1 Reliability Assurance initiative.• BIM 360 Portal Management: Managed the BIM 360 Portal for documentation purposes, ensuring efficient data organisation and accessibility.• BIM 360 Glue and Field Oversight: Oversaw all documents and models on BIM 360 Glue and Field for site survey activities.• Point of Contact: Served as the primary contact for Dubai's onsite and offsite teams. Show less