Yashica Harrison Email & Phone Number

Jonesboro, Georgia, United States

Jonesboro, Georgia

Clayton County Government

Plan and coordinate equipment and service needs for day to day requirements associated with the cellular network for more than 1100 wireless devices. Processed upwards of 2000 inbound technical support calls. Analyzes the county's wireless needs, conducts research, evaluates cellular equipment and systems to make informed decisions and recommendations..

Atlanta Ga

Analyzed software, hardware and network systems for various transmission systems. Configured and installed routers, switches and wireless controllers. Managed all switches, routers and firewalls. Responded to all client requests for technical support by phone, email and the inter-office chat service for more than 2000 students and staff. Diagnosed network.

Mentored, coached and trained more than ten team members. Identified inefficiencies and made recommendations for process improvements. Led three 3-man crews during the seasonal color installation of more than 25,000 square feet consistently on-time and on-budget. Oversaw the administrative duties involved with the crews and vehicles utilized in day to day.

Fairbanks Ak

I repaired and maintained various office equipment both in the office and on-site at the customers' location.I was also detailed with demonstrating to the customer the proper use of the newly purchased equipment.

Bachelor Of Applied Science - Basc, Information Technology Project Management

Associate Of Arts And Sciences (Aas), Network Specialist, 3.92

Activities and Societies: National Technical Honor Society, Graduated Summa Cum Laude