Yashir Easterlow Email & Phone Number

Bridgend, Bridgend, United Kingdom

• Diligently provide regional IT support to 1,600 employees based in 6 UK sites and at home working locations nationally.• Liaise and support employees at all levels of seniority.• Deliver excellent assistance to IT and Business projects.• Deliver technical training and company inductions.• Administration of Windows XP, Embedded, 7 & 10.• Efficiently resolve technical issues with OS, hardware, applications, and network.• Execute imaging and laptop configurations using Ivanti (SCCM)• Deploy end user hardware, including iPhone and iPad solutions.• Manage digital site security including door access security, Visitor Management System and CCTV.• Provide support for specialist applications within manufacturing operations.• Travel nationally to deliver additional support when required to other office locations.• Facilitate the installation, removal, and upgrade of application packages.• Liaise with software, network, and infrastructure leads to resolve issues.• Carry out physical network patching.• Configuration and deployment of telephony hardware.• Direct and assign helpdesk calls on an active service desk.• Ensure compliance with KPI’s and service metrics.• Complete IT purchases in SAP• Administration of Unify HiPath 3800 OpenScape Business PBX• Support Mobile hardware (Mobile Iron).• Assist in HR IT / CCTV Investigations.• Management of Centralized Print Solution – Equitrac• Managing User and PC accounts in Active Directory.• Improving IT processes and procedures by streamlining and innovation to increase efficiency.

Bridgend

- Providing HR and Administrative Support for the HR Business Partner in preparation during an FDA Audit.- Arranging and Conducting Inductions for existing employees that have been identified with missing records.- Collating signatures from all employees to create a master signature list.- Creating and updating job descriptions for all roles within the Bridgend plant.- Other tasks as required such as; absence reporting using Access, filing, contract extension confirmation, long service awards and general administrative duties.

Bristol, United Kingdom

- Providing Administrative support to the Contracts Supervisor.- Contributing to the organization of paper and electronic records for all work/ maintenance carried out within Bristol Airport.- General administrative duties as required.

Bristol, United Kingdom

- Processing invoices using SAP for the Purchase Order Support Desk.- Dealing with queries meeting SLAs, assisting clients with raising the correct invoices and amending original purchase orders.- General administrative duties as required.

Bristol, United Kingdom

Responsible for auditing the iPads currently used throughout the stores across the UK, this has been achieved by utilising strong communication skills and resourcefulness. Recording progress of reclaimed iPads into Excel, ensuring that it is up to date and organised. General administrative duties as required and proficient use of Microsoft Office.

Bristol

Reported to the Retail Operations team in the South West Head Office and liaising with Managers and Sales team via email and telephone.Processing orders, running credit checks and supporting sales operatives throughout the stores across the UK.Used Microsoft Office software packages and bespoke software to carry out the sales duties. Also general administrative duties as required

Bristol

Administering entire recruitment process for temp and permanent roles within the co-operative, including; arranging interviews, booking interview rooms. First point of contact for applicants, meeting and greeting them in reception and accompanying them to the interview.Conducting day one inductions, issuing paperwork to new starter and filing away once complete, explaining health and safety regulations and fire procedures etc.Note taking in meetings, quarterly GM, disciplinary and welfare hearings and interviews.Liaising with team co-coordinators and colleagues on a daily basis via phone, email and face to face.Using various software packages such as, excel, word, outlook and bespoke software for HR duties. Also general administrative duties such as filing, data entry and other tasks as required.

220-901 & 220-902, Information Technology, Pass

Itil Foundation, It Service Management, Pass

Nvq Level 2, Professional Catering

Btec National Diploma, Music

Passed with an A* and 2 B's

Btec First Diploma, Media

Passed with a B grade overall.