Yashley Dookhit Email & Phone Number

Quatre Bornes, Plaines Wilhems District, MU

Port Louis, Mauritius

• Develop Power BI Report to automate consolidation of financial data for 150+ companies in the group.
• Configuration of dataflows on Power BI Services for data extraction from Dynamics 365 Business Central.
• Coordinate with cross-functional teams during account consolidation exercise.
• Provide advanced Power BI training to the IT Team on DAX Coding, Power Query, data analysis, report development.
• Manage a team and ensure development of members through personalized training.
• Provide support to Finance Team on the modules of Dynamics 365.

Mauritius

• Develop Power BI Reports using DAX coding and Power Query.
• Configuration of dataflows on Power BI Services for data extraction from a Cloud ERP.
• Configuration and troubleshooting of Power BI data gateways used for on-premises connections to SQL Server.
• Carry out data modeling on Power BI desktop for business intelligence activities.
• Engage in requirement gathering meetings with various stakeholders and provide viable solutions on limitations.
• Create visually attractive BI Templates and demos to present to potential clients.

Mauritius

• Backfilling of environments based on client requirements.
• Upgrade and maintenance of client environments.
• Deployment of upgrades (Releases, Service Packs, Hotfixes) through Octopus Deploy.
• Provide technical support when bugs/issues are encountered by users.
• Creation of user profiles and assigning roles across client environments.
• Pod creation and setup for new clients based on their contractual conditions.

Ebene

• Develop Power BI dashboards and reports based on user requirements and provide regular progress updates.
• Conduct retro-engineering through analysis of SQL scripts, views, stored procedures, and database schemas to create appropriate knowledge base documents for reference by users/clients.
• Adopt agile methodologies during project life cycle phases, ensuring all requirements and delivery deadlines are met upon monthly scheduled deployments.
• Conduct and document test cases. Provide testing reports to clients and supervisor for visibility on project progress.
• Provide technical support to clients in relation to on-going projects and associated operations. Engage appropriate escalation and/or resolution procedures.

Ebene, Mauritius

• Adopted agile methodologies during project life cycle phases, ensuring all requirements and delivery deadlines are met upon monthly scheduled deployments.
• Liaised daily with business analysts, to understand their needs and constraints, and represent the specifications back into technology, through development of better reporting excel files for respective data analysis.
• Provided first level administrative and technical support to staff and clients in relation to on-going projects and associated operations. Engaged the appropriate escalation and/or resolution procedures.
• Proposed automation of daily operational activities to enhance effectiveness and efficiency of processes.
• Maintained continuous and courteous communication and delivery skills to provide best technical and administrative support experience to foreign clients and local staff.

Coromandel, Mauritius

• Provided level 1/2 technical support for Oracle ERP E-Business Suite modules, to office staff and site workers. Took ownership of all phases of the case lifecycle, ensured status and resolution are communicated to the.
• Daily communication of information through Microsoft Outlook, to the finance department about status updates of Purchase Orders, Purchase Requisitions, or Internal Requisitions by enquiring on Oracle Interface.
• Performed monthly closures of all periods of Account Payables, Account Receivables, and Inventory. Co-ordinated monthly with the finance department to verify details in Payroll.
• Investigated PL/SQL scripts using oracle forms/reports to resolve system errors encountered by users.
• Prepared a knowledge base document for the system’s processes and procedures for further reference.

Curepipe, Mauritius

• Daily checks for hardware defects and Windows Settings to avoid hardware compatibility during calls.
• Prepared detailed excel reports of daily call statistics.
• Weekly maintenance of computers, speakers, and headphones and/or equipment are sent for repair if required.
• Communicated daily with end users of the system to enhance technical support experience.

Master'S Degree, Management Information Systems, General

Bachelor'S Degree, Computer Software Engineering

Activities and Societies: Executive Member of University of Mauritius Computer Science and Engineering Society Executive Member of.