"Dynamic and results-driven sales professional with extensive experience at Currys LTD, specialising in maintaining store standards, delivering exceptional customer service, and driving sales growth. Thrived in a role as an experienced sales colleague, with a focus on serving customers with a variety of services and achieving remarkable sales milestones."- Ensured high standards within the store environment, elevating customer satisfaction levels and enhancing overall shopping experiences.- Provided a range of services to customers, including handling return and repair bookings, conducting setup and software installations, and delivering tailored sales consultations.- Actively engaged with customers to comprehend their requirements, effectively recommending appropriate products and solutions to meet their needs.- Assisted in the management of sales operations, overseeing team performance, and ensuring compliance with company policies and procedures to drive efficiency and productivity.- Demonstrated exceptional sales skills by generating £100,000 in sales within the first 5 weeks of employment, contributing to a £10,000 increase in store profit in just 4 weeks, and achieving an impressive average sales rate of nearly £600 per hour.- Played a pivotal role in improving store performance and elevating customer satisfaction levels, leading to increased store comeback rates and enhanced customer loyalty compared to the previous year.

"Established the pilot iQuickLab at Parul University, a startup that provides hands-on training with Apple products like the iMac, MacBook Air, and MacBook Pro to students from various fields including management, engineering, and medicine."- Assisted students and faculty from diverse streams, including medical, management, and Artificial Intelligence.- Conducted seminars on topics such as using macOS and free applications like Numbers and Keynote.- Led efforts to introduce faster, native macOS apps as alternatives to Microsoft and Google applications.- Participated in the pilot phase of a startup at university.- Demonstrated strong technical and instructional skills in supporting individuals across various fields and disciplines

- Developed and launched a global e-commerce website focused on retailing electronics in South East Asia, using Shopify and later transitioning to Dukaan, an Indian start-up.- Demonstrated strong marketing and analytical skills, as evidenced by a 41% increase in engagement across QuickTech's social media accounts over a six-month period.- Designed and executed a highly effective, targeted digital marketing campaign, resulting in a 32% increase in click-through rates.- Utilized product blogs and analytics, including Google and Social Media, to drive traffic and sales to the e-commerce website.- Adept at preparing and launching products, demonstrated by successful preparation and execution of the product launch for QuickTech.

- Adept in managing front desk operations and providing exceptional customer service, resulting in increased sales and customer loyalty.- Implemented effective marketing strategies to promote QuickTech Technology and interact with clients through multiple channels, resulting in repeat business.- Successfully participated in negotiations with key suppliers, demonstrating strong negotiation and interpersonal skills.- Committed to delivering a positive customer experience, actively seeking and addressing customer feedback to continuously improve the customer journey.

"Experienced customer service professional with a successful track record at Transport for London, specialising in remote customer support for the Ultra Low Emission Zone (ULEZ). Expertise in accessing and interpreting company data to provide accurate information on fines, travel zone discounts, and exemptions for vehicles. Known for efficiency, discipline, and ranking among the top 5 new recruits in the project."- Handled inbound calls using company servers to assist customers with ULEZ-related inquiries.- Accessed and analyzed company data to provide information on fines, travel zone discounts, and exemptions for cars, vans, and lorries.- Utilized CRM systems extensively to efficiently manage customer interactions and ensure prompt resolution of issues.- Maintained high levels of efficiency and discipline, consistently exceeding performance targets.- Ranked among the top 5 new recruits in the project, achieving an average handling time (AHT) of approximately 295 seconds per call.

"Experienced retail professional with a proven track record of success in merchandising and team leadership roles at Tesco, Sainsbury's, Asda, and Morrisons. Skilled in visual merchandising, inventory management, and leading and managing teams. Demonstrated ability to work effectively with store management to increase efficiency and meet employer expectations. Proficient in customer service and management."- Strong communication skills, able to articulate ideas and collaborate effectively with a diverse range of stakeholders.- Demonstrated ability to identify and resolve complex issues, using creative problem-solving skills to drive results.- Ability to prioritize tasks and manage multiple projects simultaneously, ensuring that deadlines are met and quality standards are maintained.- Experience in training and mentoring team members, fostering a positive work environment and supporting the development of others.- Excellent organizational skills, with the ability to maintain accurate records and ensure that all tasks are completed in a timely and efficient manner.

"As a Chromebook Sales Specialist at Currys in Luton, I worked with customers to identify their needs and assisted them in selecting the most suitable Chromebook products for their business or personal use."- Utilized kiosks and POS systems to track sales and monitor performance.- Achieved over 100% of sales target at the Currys store in Luton, compared to more than 200 Currys stores in the UK.- Assisted customers in identifying their needs and selecting suitable Chromebook products.

"Experienced Royal Mail Contractor and Team Leader with 6 months of experience in the high-pressure, fast-paced environment of the Milton Keynes distribution centre. Skilled in sorting and categorizing mail, packets, parcels, and other deliverable items, scanning items, logging mail, and preparing items for dispatch. Trained in Health and Safety regulations and proficient in lifting, carrying and pushing heavy objects. Led a team of 34 people to sort and prepare items for dispatch efficiently.Key Responsibilities:- Led a team of 34 people to sort mail, packets, parcels and other deliverable items and prepare them for dispatch.- Scanned items on PDA's and logged sorted mail to the system database.- Ensured Health and Safety regulations were adhered to in the workspace, including lifting, carrying and pushing heavy objects.- Provided training and guidance to team members to improve efficiency and productivity."