- Implemented ‘Direct Deposit Switch’, an automated service facilitating a transfer of paychecks from providers to Discover checking/savings accounts, leading to an annually estimated $45M+ increase in deposits- Reduced monthly fraud by over 15% by enhancing Zelle enrollment and transactions with decision engine regulations- Optimized databases to reduce SLA time and reuse the same database multiple times by caching and indexing data- Reduced project lead time by training scrum masters and project managers to adopt dynamic agile roadmapping

- Intent owner of an in-house built partner API, handling over 25% of all US card transactions that collects additional data elements from payment processors and merchant acquirers for better decisioning within Capital One- Led a team to create a cloud-native app; improving deployment efficiency and scalability- Generated $300M+ of enhanced approved transactions within a year of API launch, while reducing over $10M+ in net reduced fraud year over year. - Integrated core platform to reduce risk using data models; increased payment/client matching by 3x- Managed KPIs for a 3DS API to replace external vendors (FIS Global) in step-up decisioning, reducing cost by $200,000 annually- Onboarded over 12 strategic partners on the fraud API including Microsoft, Google, Stripe, Forter, Signifyd, Riskified- Created a chargeback mechanism (CE3.0 compliant) that provides customer information to deflect and reduce fraud claims

1. Conceptualized a ‘Full-Time Equivalent’ model of temporary project-based expert hires to aid client businesses in the Bay Area hit by COVID-19 to continue their customer outreach2. Realigned the sales revenue tracking & reporting using HubSpot, saving over 80 billable hours per month3. Created and Implemented customer workflows to add relevant prospects into the sales funnel, generating an estimated revenue of $650,000 annually through an expected lead conversion rate of 5%4. Competitor analysis, GTM strategy, and market research on the freemium model pricing of a beta cloud dashboard service

1.Implemented a new product subscription model by improving customer experience and usability, leading to more self-purchases with decreased sales touches, creating over $2M of net incremental revenue YOY2.Prepared sales forecasting models by visualizing previous data using Salesforce & Tableau3.Achieved 135% of targets cross-selling to marquee clients: Microsoft (Edge emulator), Expedia, Mastercard, Snap4.Hired and trained sales representatives to aide CRM post-deal closures resulting in reduced churn by 27%5.Engaged cross-functionally with 25 QA managers, engineers, and automation teams for better product-knowledge sharing

LimeTray takes food & beverage businesses online, and the job role consists of managing & growing the clientele generated via a sales team.The position majorly focused on marketing and brand building of the clientele present in Mumbai and the current expanding base in neighboring cities including the utility of an array of products from LimeTray in emerging F&B businesses online as well as offline. Currently working with restaurant chains and SMEs.