Desktop Support Specialist
Current
Nov 2024 - Present
AeroLeads people directory · profile
Yash Patel Email & Phone Number
Desktop Specialist @ HOOPP | System Building, Network Support, Projects
at
HOOPP (Healthcare of Ontario Pension Plan)
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Specialist @ HOOPP | System Building, Network Support, Projects
Location
Scarborough, Ontario, Canada
Company size
Who is Yash Patel? Overview
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Quick answer
Yash Patel is listed as Desktop Specialist @ HOOPP | System Building, Network Support, Projects at HOOPP (Healthcare of Ontario Pension Plan), a with 726 employees, based in Scarborough, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Yash Patel.
Yash Patel previously worked as Desktop Support Specialist at Hoopp (Healthcare Of Ontario Pension Plan) and Desktop Support Technician at Enbridge. Yash Patel holds Bachelor'S Degree, Computer Networking And Technical Support, A from Seneca College.
Company email context
Email format at HOOPP (Healthcare of Ontario Pension Plan)
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HOOPP (Healthcare of Ontario Pension Plan)
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Profile bio
About Yash Patel
Experienced IT professional with a strong background in hardware and software installation, configuration, and support. Skilled in managing user accounts through Active Directory and leveraging ServiceNow for ITIL-based service management. Proven track record in large-scale desktop/laptop deployments, including Microsoft 365 and Windows 10 upgrades. Adept at using tools such as MDM, Microsoft Intune, SCCM, and Remote Desktop to enhance system functionality and user experience. Experienced in providing technical support, resolving network and software issues.
Current workplace
Yash Patel's current company
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Hoopp (Healthcare Of Ontario Pension Plan)
6 roles
Yash Patel work experience
A career timeline built from the work history available for this profile.
Desktop Support Technician
>Imaged and deployed laptop, desktop and mobile phones.>Desktop & Laptop Support (Windows, macOS)>Hardware Troubleshooting & Configuration>Network & Connectivity Support>IT Security Best Practices>Software Deployment & Patch Management>Remote Desktop & Virtualization Support>Active Directory & User Account Management
Dec 2023 - Nov 2024
Service Desk Analyst
>On-call technical support and Incident Management>Troubleshoot>VPN>Active Directory & User Account Management>Excellent Communication & Customer Service
Jan 2023 - Dec 2023
Technical Support Advisor
• Provided tier-1 support for the remote users, configuring, and upgrading software such as antivirus, and diagnostics programs. Also configured mail settings for emails SMTP, POP, and IMAP. Supporting networking problems VPN, troubleshooting file sharing over networks• Daily task includes incident support and management for macOS, iOS, iPad, and connectivity issues in systems. Also creating, closing, updating tickets, • Tracked and logged all phases of Help Desk, improving performance and security of corporate assets and troubleshoot software/hardware issues.• Backup the machine using Time machine, encryption of internal hard drive.
Aug 2022 - Jan 2023
Department Manager - Lead Manager
• Promoted within four months of the timeframe for exceeding goals and meeting deadlines, always prioritizing work along with helping colleagues solve complex issues• Charged with staffing, performance management, reviews, coaching, mentoring, salary development, Logistics and inventory, and budget allocations.• Leading the department which delivers the store and has sales of more than $10 Million annually.• Delegated high volumes of work to empower the team, build trust and assist with professional development.• Demonstrated items to customers and created customer awareness, interest, and sales.• Executes excellent sales floor merchandising and selling.
Sep 2021 - Aug 2022
Customer Service Associate
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Informed customers about special promotions and provided detailed information for various products.• Documented security transactions such as purchases, sales and conversions to create in-depth database of clients and transactions completed.
Jun 2020 - Sep 2021
Team & coworkers
Colleagues at HOOPP (Healthcare of Ontario Pension Plan)
Other employees you can reach at hoopp.com. View company contacts for 726 employees →
PW
Polly Wong
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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SM
Steven Mccormick
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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JN
John Nevins
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Mississauga, Ontario, Canada
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PW
Paul Watkins
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Whitby, Ontario, Canada
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BC
Ben Chen
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)North York, Ontario, Canada
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NR
Nadeen Rahman
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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AJ
Apram Johar, Cfa
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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PB
Patrick Bytkaluk
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Canada
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RR
Regan Ray
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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JS
Jacky S. Lee
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
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Polly Wong
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
SM
Steven Mccormick
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
JN
John Nevins
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Mississauga, Ontario, Canada
View →
PW
Paul Watkins
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Whitby, Ontario, Canada
View →
BC
Ben Chen
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)North York, Ontario, Canada
View →
NR
Nadeen Rahman
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
AJ
Apram Johar, Cfa
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
PB
Patrick Bytkaluk
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Canada
View →
RR
Regan Ray
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
JS
Jacky S. Lee
Colleague at Hoopp (Healthcare Of Ontario Pension Plan)Toronto, Ontario, Canada
View →
1 education record
Yash Patel education
FAQ
Frequently asked questions about Yash Patel
Quick answers generated from the profile data available on this page.
What company does Yash Patel work for?
Yash Patel works for HOOPP (Healthcare of Ontario Pension Plan).
What is Yash Patel's role at HOOPP (Healthcare of Ontario Pension Plan)?
Yash Patel is listed as Desktop Specialist @ HOOPP | System Building, Network Support, Projects at HOOPP (Healthcare of Ontario Pension Plan).
Where is Yash Patel based?
Yash Patel is based in Scarborough, Ontario, Canada while working with HOOPP (Healthcare of Ontario Pension Plan).
What companies has Yash Patel worked for?
Yash Patel has worked for Hoopp (Healthcare Of Ontario Pension Plan), Enbridge, Cognizant, Concentrix, and Walmart.
Who are Yash Patel's colleagues at HOOPP (Healthcare of Ontario Pension Plan)?
Yash Patel's colleagues at HOOPP (Healthcare of Ontario Pension Plan) include Polly Wong, Steven Mccormick, John Nevins, Paul Watkins, and Ben Chen.
How can I contact Yash Patel?
You can use AeroLeads to view verified contact signals for Yash Patel at HOOPP (Healthcare of Ontario Pension Plan), including work email, phone, and LinkedIn data when available.
What schools did Yash Patel attend?
Yash Patel holds Bachelor'S Degree, Computer Networking And Technical Support, A from Seneca College.
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