● Resolve issues with the Wawa mobile app in the production environment, minimizing user impact.● Review logs using AWS CloudWatch for effective troubleshooting.● Investigate and resolve technical issues, collaborating with development teams.● Contribute actively to code reviews and suggest improvements in the codebase utilizing Jira tickets for tracking.● Manage databases using MySQL and MongoDB; create and maintain technical documentation for production issues and solutions

● Developed dynamic database driven websites for AGILE management systems using PHP, MySQL, JavaScript, HTML5, and CSS3 to improve user engagement resulting in an increase of annual revenue by 2.17%.● Innovated existing JavaScript functions and optimized code to handle complex form validations based on wireframe diagrams, resulting in improved user experience, and data validity which increased user volume by 3%.● Constructed an ecommerce web platform in collaboration with a team of 12 people, using Java, Spring MVC, Hibernate, and RESTful web services, to increase sales.● Communicated with clients regarding requirements and ensured that the platform was scalable to a minimum of 10k+ users.