Designed and managed all communication activities for a newly established local start-up.Developed the corporate identity, including the design of the website, logo, and brand visuals.Provided training on Natural Speech, Diction, Effective Speaking, Public Speaking, and Professional Writing.Coordinated sectoral and public relations.Planned marketing activities and supervised the results.Created SEO-optimized creative content for the website and social media… Show more Designed and managed all communication activities for a newly established local start-up.Developed the corporate identity, including the design of the website, logo, and brand visuals.Provided training on Natural Speech, Diction, Effective Speaking, Public Speaking, and Professional Writing.Coordinated sectoral and public relations.Planned marketing activities and supervised the results.Created SEO-optimized creative content for the website and social media accounts.Conducted digital marketing efforts using tools such as Google Ads, Google Analytics, and Meta Business Suite.Established and managed CRM, brand reputation, and customer service processes.Led B2B marketing and collaboration processes, creating strategic partnerships. Show less

Managed the software technologies department, including Salesforce CRM, with a team of 2 team leaders and 8 analysts.Gathered project requirements from internal clients and collaborated with data analysts to plan budgets and timelines.Efficiently planned, executed, and delivered projects using the Agile methodology.Planned and implemented Salesforce Commerce Cloud to enhance the "donation ecosystem."Organized and prioritized Salesforce requests from various departments and… Show more Managed the software technologies department, including Salesforce CRM, with a team of 2 team leaders and 8 analysts.Gathered project requirements from internal clients and collaborated with data analysts to plan budgets and timelines.Efficiently planned, executed, and delivered projects using the Agile methodology.Planned and implemented Salesforce Commerce Cloud to enhance the "donation ecosystem."Organized and prioritized Salesforce requests from various departments and designed solution cases.Managed and developed Salesforce Sales and Service Clouds.Converted legacy workflows and process builders into Salesforce Flows to prepare for the new environment.Collaborated with the Donations and Corporate Communication departments to improve business processes.Acted as a co-executive and internal auditor in Quality, Information Security, and Process Management areas.Reported directly to the Vice President. Show less

Defined the entire branding and brand communication strategy for a foreign-partnered start-up.Developed and implemented digital marketing and corporate communication strategies.Managed a team of more than 10 people, including the field team, and provided communication training.Played a key role in Salesforce Sales Cloud CRM projects, organizing data collection processes among competitors, customers, and target markets.Created content for the company's website and social media… Show more Defined the entire branding and brand communication strategy for a foreign-partnered start-up.Developed and implemented digital marketing and corporate communication strategies.Managed a team of more than 10 people, including the field team, and provided communication training.Played a key role in Salesforce Sales Cloud CRM projects, organizing data collection processes among competitors, customers, and target markets.Created content for the company's website and social media accounts.Managed team members and ensured timely project follow-ups using Trello, Jira, and Asana project management tools.Analyzed the company's digital performance targets and created strategies using tools like SEO (SEMRush), SMO, Google Analytics, and Meta Business Suite.Managed 360-degree marketing activities, including ATL and BTL communication plans throughout the year.Reported directly to the CEO. Show less

Managed a team of marketing and communication professionals.Provided consultancy services for start-ups and SMEs on communication and marketing projects.Created SEO-optimized website content and designed social media accounts.Developed documentation for scenarios on critical topics such as brand positioning, brand communication, and crisis communication.Established a project management approach and held daily Scrum meetings using Agile Methodology.Ensured efficient workflow… Show more Managed a team of marketing and communication professionals.Provided consultancy services for start-ups and SMEs on communication and marketing projects.Created SEO-optimized website content and designed social media accounts.Developed documentation for scenarios on critical topics such as brand positioning, brand communication, and crisis communication.Established a project management approach and held daily Scrum meetings using Agile Methodology.Ensured efficient workflow tracking by integrating Slack and Trello into the work process.Provided consultancy services to SMEs for Support Programs under KOSGEB, Ministry of Trade, and Ministry of Industry and Technology.Delivered training to individuals and organizations on presentation, effective communication, public speaking, negotiation and conflict management, and interview techniques. Show less

Developed and executed all branding and brand communication designs for a new aviation sector start-up with foreign partners.Enhanced the company's website, sales and marketing materials, strategic planning, internal communication, and public relations activities.Designed and conducted internal communication and public speaking training programs.Maintained continuous communication and coordination with internal staff and external consultants to meet department goals.Managed… Show more Developed and executed all branding and brand communication designs for a new aviation sector start-up with foreign partners.Enhanced the company's website, sales and marketing materials, strategic planning, internal communication, and public relations activities.Designed and conducted internal communication and public speaking training programs.Maintained continuous communication and coordination with internal staff and external consultants to meet department goals.Managed print advertisements, PR/media relations, and direct mail campaigns.Created, delivered, and implemented the digital components of marketing campaigns.Organized B2B marketing-focused events and trade show activities.Developed job descriptions and designed organizational development processes.Reported directly to the CEO on marketing strategies. Show less

Designed and managed local branding and brand communication strategies for a new American-funded brand entering the local market.Coordinated marketing efforts for Aircraft-On-Ground (AOG) operations.Planned and managed training and implementation processes for 5S and Lean methodologies at the AOG desk.Developed B2B marketing, customer relationship management, and communication strategies for Turkey, Europe, Africa, Central Asia, and EMEA regions.Managed the corporate… Show more Designed and managed local branding and brand communication strategies for a new American-funded brand entering the local market.Coordinated marketing efforts for Aircraft-On-Ground (AOG) operations.Planned and managed training and implementation processes for 5S and Lean methodologies at the AOG desk.Developed B2B marketing, customer relationship management, and communication strategies for Turkey, Europe, Africa, Central Asia, and EMEA regions.Managed the corporate communication of the Istanbul office.Organized and conducted internal communication workshops to enhance effective communication within the company.Collaborated with strategic marketing partners and agencies to create and enhance advertising materials.Developed and managed tailored marketing strategies for major clients such as Turkish Airlines, Pegasus Airlines, Lufthansa, KLM, Air France, Swiss Air, Air Berlin, and British Airways. Show less

Served as Communication Consultant to the President and Board Members of KOSGEB.Drafted all speeches for the Institution's President and provided mentoring for public and on-camera speaking.Established and managed sustainable communication models, fostering effective relationships with the media and other public institutions.Led the design of the official website, managing SEO and social media processes.Organized and managed monthly publications for the institution's printed and… Show more Served as Communication Consultant to the President and Board Members of KOSGEB.Drafted all speeches for the Institution's President and provided mentoring for public and on-camera speaking.Established and managed sustainable communication models, fostering effective relationships with the media and other public institutions.Led the design of the official website, managing SEO and social media processes.Organized and managed monthly publications for the institution's printed and electronic magazines, overseeing the printing processes.Planned and organized national events hosted by KOSGEB.Enhanced relationships between KOSGEB and SMEs.Fully planned and managed the Turkey's Entrepreneurs competition, overseeing all communication and production processes.Managed protocol operations for the institution. Show less

Conducted live broadcasts from various stadiums in Turkey, in both Turkish and English.Provided voiceover for scheduled programs, promotions, and advertisements.Contributed to copywriting and served as a program editor for various projects.

Conducted live broadcasts from various stadiums in Turkey and Europe in both Turkish and English.Produced special interviews and broadcasts featuring prominent figures in Turkish football.Hosted the "Günaydın Futbol" morning show, aired from 7:00 AM to 10:00 AM.Provided voiceover for scheduled programs, promotions, and advertisements.Organized programs and created special highlight clips for Turkey’s Süper Lig teams.

Reported on daily life news in Istanbul as a correspondent.Provided voiceover for news and sports programs.Served as editor for scheduled political programs.

Participated in relationship development processes with local and global stakeholders in the telecom sector.Provided insights to the marketing department and offered real-time experiences and feedback within the framework of B2B marketing strategies.Managed direct sales processes by planning customer visits and creating customer experience strategies.Supported Corporate Communications in improving sales and marketing processes.Monitored customer relationship management using the… Show more Participated in relationship development processes with local and global stakeholders in the telecom sector.Provided insights to the marketing department and offered real-time experiences and feedback within the framework of B2B marketing strategies.Managed direct sales processes by planning customer visits and creating customer experience strategies.Supported Corporate Communications in improving sales and marketing processes.Monitored customer relationship management using the Microsoft CRM platform to enhance the company's communication steps.Reported directly to the Sales Director and Corporate Communication Director. Show less

Sales, Marketing and IT Departments