As an Information System Analyst, I am responsible for evaluating, designing, and implementing information systems that optimize organizational processes and enhance decision-making capabilities. My key responsibilities include:System Analysis: Analyze current systems to identify inefficiencies and recommend improvements to meet business objectives.Requirements Gathering: Collaborate with stakeholders to gather and document technical and functional requirements for system enhancements.Solution Design: Design and propose technical solutions to streamline operations, improve workflows, and support strategic goals.Data Analysis: Interpret data trends to provide actionable insights and ensure system outputs align with organizational needs.System Integration: Oversee the integration of new technologies and ensure compatibility with existing systems.Support and Training: Provide technical support, troubleshoot issues, and train users to maximize the value of implemented systems.Through this role, I aim to bridge the gap between technology and business, driving innovation and efficiency while ensuring alignment with organizational goals.

Assist the IT Manager in implementing all IT procedural and security policiesTroubleshoot all Servers, PC’s, printers, Wireless devices, telephones and mobile related issues, either hardware or software.Performing software installations and updates, rebuilding computers as required.Undertake system related tasks such as server backups, updates and event checkingNetwork Infrastructure Management - Monitoring Network Infrastructure to ensure network uptime to support operations Perform standard administrative functions such as license renewals, purchasing, etc…PC Support– technical support with AS400 system & provide 1st level support for end-users and ensuring the operating systems and applications installed on the computers are licensed and adhere to Bollore standards.